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Windows 7: Random BSODs after running AdwCleaner

08 Feb 2014   #1
PeterG

Windows 7 Professional x64
 
 
Random BSODs after running AdwCleaner

After picking up the "search.conduit" PUP, I ran AdwCleaner to get rid of it, and have been getting random BSODs ever since.


My System SpecsSystem Spec
.
08 Feb 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Usra\Downloads\SF_08-02-2014 (1)\SF_08-02-2014\020814-7628-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`03262000 PsLoadedModuleList = 0xfffff800`034a6670
Debug session time: Sat Feb  8 22:45:25.632 2014 (UTC + 6:00)
System Uptime: 0 days 0:02:18.459
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a00fffc000, 0, fffff880081adc02, 0}

*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys

Could not read faulting driver name
Probably caused by : acedrv09.sys ( acedrv09+4c02 )

Followup: MachineOwner
---------
Norton is a known cause of BSOD's. Please remove it and use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Quote:
acedrv09.sys driver belongs to the process Filter Driver ProtectDisc belonging to the software acedrv by Protect Software GmbH.
Quote:
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
11 Feb 2014   #3
PeterG

Windows 7 Professional x64
 
 
Solved

Thanks for pointing out "acedrv09.sys"....After some more digging, I realized that I unsuccessfully tried to install a version of Magix Music Maker in compatibility mode. The driver "acedrv09.sys" was added into my system files and that was causing the BSODs.
My System SpecsSystem Spec
.

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 Random BSODs after running AdwCleaner




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