Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when playing Dota 2, getting errors about USB problems?

08 Feb 2014   #1
Drkirby

Windows 7 Professional x64
 
 
BSOD when playing Dota 2, getting errors about USB problems?

Been having some BSOD issues for the past few weeks. So far I have tried removing some hardware to see if the problem would be fixed (A PCI USB card, and a unused TV Tuner Card), cleaned out some dust, ensured everything had a solid connection, updated a few drivers (Video Card and Razer mouse) but can't seem to determine what is causing the issues. Whocrashed doesn't seem to give me any useful info, other then saying it thinks its a driver issue. Do these crash logs indicated anything?

Also, here is some of the stuff from Whocrashed:



My System SpecsSystem Spec
.
08 Feb 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download this .BAT file to your desktop
download
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
08 Feb 2014   #3
Drkirby

Windows 7 Professional x64
 
 

This should be the file here
My System SpecsSystem Spec
.

08 Feb 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Host Name:                 CHET
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build 7600
Start by updating Windows fully.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {ffffff8004205ff0, 2, 0, fffff8800546cce1}

*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : usbohci.sys ( usbohci!OHCI_ProcessDoneIsoTd+25 )

Followup: MachineOwner
---------
Code:
fffff880`01ef4c48  fffff880`010b0ae8Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd+0x46ae8
Driver Reference Table - sptd.sys

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below



If the button it is greyed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
My System SpecsSystem Spec
08 Feb 2014   #5
Drkirby

Windows 7 Professional x64
 
 

Going to update now, but I can't find what would have installed sptd. I don't seem to have ever installed Daemon Tools or Alcohol 120% on this computer, is there anything else that would have it? I do have programs like Virtual Clone Drive for mounting images, and ImgBurn for burning, would ether of those programs likely have that driver? Also, I have been using this install for about 3 or 4 years now, so I don't recall everything I have ever tried to install, could something else have that?

SPTD Standalone says my platform is not supported, will it work once I update windows?
My System SpecsSystem Spec
08 Feb 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Virtual Clone Drive may be the issue.

I suggest updating Windows first. If after that, you get a new BSOD, upload it here, and we'll take it from there.
My System SpecsSystem Spec
14 Feb 2014   #7
Drkirby

Windows 7 Professional x64
 
 

Well, I believe I got rid of the drivers stated, updated windows, and have also updated my bios on the side to the latest release, and I'm still getting a few BSODs, with a bunch of different errors. Memory Corruption, USB driver, NTFS drivers, a generic Kmode exception (Memory ones did seem to stop after I updated the bios though, and a the microsoft memory tester didn't seem to find anything after several hours). Now it seems I get a BSOD within the first 5 minutes of using, then nothing the rest of the night.

Attached are the new debug files. Anything stick out, or do I just need a new ram/motherboard?
My System SpecsSystem Spec
15 Feb 2014   #8
Drkirby

Windows 7 Professional x64
 
 

Is there some tool I could use to check though my drivers, or would that not help? These crashes are becoming really problematic.
My System SpecsSystem Spec
15 Feb 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The zip file contains no dmp files for analysis. Redo it and check the file before uploading again.
My System SpecsSystem Spec
15 Feb 2014   #10
Drkirby

Windows 7 Professional x64
 
 

I believe this file has the dump files in it
My System SpecsSystem Spec
Reply

 BSOD when playing Dota 2, getting errors about USB problems?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while playing DOTA 2
Hi guys, I don't wan't to bother you but its getting annoying. I reformatted my pc last night because of BSOD.(I intended to clean install anyway) :p After re-installing everything I still getting the BSOD. So I did a memtest, no problem on that area. BSOD happens only while playing...
BSOD Help and Support
BSOD while playing DOTA 2
I attached my MSINFO32 file, can you please resolve the very same issue for me. I am using a HP dv6-3150se, so I do not know how to unplug RAM modules or stuff. -_- Sorry for bumping up an old thread, but it seems this is the exact problem I am currently facing. Thanks. Okay, so to add...
BSOD Help and Support
BSOD while playing Dota 2
Currently experienced BSOD while playing Dota 2, this happened just now. I am abit worried that this could happen again in the future, so i wanted to isolate the culprit of this problem as soon as possible. Before the bluescreen happened, my in game audio became weird producing a buzzing sound...
BSOD Help and Support
BSOD playing DOTA 2 several errors
Been having bsod for the last week, on multiple occasion but more so when playing DOTA 2 and when restarting comp.
BSOD Help and Support
BSOD while playing Dota 2
I recently did a fresh isntall of Win7 (Pro, x64 sp1) and after updating every driver I found out was outdated, I find I'm having some cute little bsod's while gaming (all three with different errors according to bluescreenview). Windows is also updated. Here's my specs: OS: Windows 7 Pro x64...
BSOD Help and Support
New RAM, BSOD playing dota 2
Hi everyone, first of all thank you for taking time to help me. I recently bought new RAM (old one was 2x2go DDR3 1333Mhz), Now I have 2x4go DDR3 1866Mhz (XMP enabled) I have done a torture test (blend all cores loaded) with prime95 64bit for around 45 minutes with no BSOD at all. My...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App