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Windows 7: BSODs, maybe only in FireFox. 2 previous posts and thought fixed

15 Feb 2014   #11
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I don't use Firefox very much, so am not sure if that is considered high ram usage. FF used to be very prone to memory leaks. Have a look through this for any possible help

Firefox uses too much memory (RAM) - How to fix | Firefox Help

I see where newer versions returned to the memory leak issue. People report good success with Firemin . This assumes you have a memory issue, your usage does not seem that high (my Opera is currently at 269k, and that is not unusual). High memory usage will usually not result in freezes of crashes unless it was very high, and system memory is low.

A Guy


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15 Feb 2014   #12
King Arthur

Windows 7 Ultimate x64 SP1
 
 

236MB RAM use from Firefox is perfectly normal. In fact I run Firefox daily with ~190 tabs open, which takes anywhere from 2GB to 3.5GB of RAM depending on how long it has been since I last started up Firefox. Oftentimes Firefox ends up hitting its 4GB limit of addressable RAM (32-bit process) and freezes, forcing me to kill it via Task Manager and restart it.

However, the mouse-freezing issues you mentioned in the same post as the Firefox RAM thing is certainly not normal.
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15 Feb 2014   #13
marsmimar

Microsoft Community Contributor Award Recipient

 
 

When I use Firefox it uses about 250MB RAM. So I think your usage is OK. FF released it's latest version yesterday (27.0.1) so I'd try upgrading. Also, just for grins and giggles, have you tried using a different USB port for your mouse? How about a completely different mouse just to rule out a hardware issue?
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15 Feb 2014   #14
Whiskey 7

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Whiskey 7 View Post

.....................did think I'd put the latest back as below so I will Investigate further.
OK, pretty sure GPU driver OK but looking for answer (comparison figures) re Task Manager and Fire Fox/ Internet Explorer memory use....

and thanks Guy for the article - Firefox uses too much memory (RAM) - How to fix. Reading now.
My System SpecsSystem Spec
16 Feb 2014   #15
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

If your system isn't crashing with IE or Chrome and you're fairly certain that it crashes only (or too often) when you run Firefox.... take a look through these:

Fix slowness, crashing, error messages and other problems
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16 Feb 2014   #16
Whiskey 7

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks Slartybart.

After I came to realize my problems were probably and only Firefox related I googled as you do and found suggestions as you have kindly listed above.

I methodically went through each one in turn, and finally got to the last, RESET FIREFOX.

It has been now 3 or 4 days and all seems well. Now I am unsure of the fix here but if I had to nominate one or two they would be the GPU Driver remover software and re reinstallation (of the driver) and the Mozilla Support found here.

Since then, touch wood, and with the installation of Adblock I can say I have had no BSODs

Thanks you too, Golden,Britton30, A Guy, King Arthur & Marsmimar for your input & advice; it is appreciated.

Marking solved
My System SpecsSystem Spec
16 Feb 2014   #17
Devlin1888

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by marsmimar View Post
When I use Firefox it uses about 250MB RAM. So I think your usage is OK. FF released it's latest version yesterday (27.0.1) so I'd try upgrading. Also, just for grins and giggles, have you tried using a different USB port for your mouse? How about a completely different mouse just to rule out a hardware issue?
I'm on version 28.0?

Is it because im on the Beta Channel?
My System SpecsSystem Spec
16 Feb 2014   #18
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Yes

Glad you got it sorted Whiskey 7.

A Guy
My System SpecsSystem Spec
17 Feb 2014   #19
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by Whiskey 7 View Post
Thanks Slartybart.

After I came to realize my problems were probably and only Firefox related I googled as you do and found suggestions as you have kindly listed above.

I methodically went through each one in turn, and finally got to the last, RESET FIREFOX.

It has been now 3 or 4 days and all seems well. Now I am unsure of the fix here but if I had to nominate one or two they would be the GPU Driver remover software and re reinstallation (of the driver) and the Mozilla Support found here.

Since then, touch wood, and with the installation of Adblock I can say I have had no BSODs

Thanks you too, Golden,Britton30, A Guy, King Arthur & Marsmimar for your input & advice; it is appreciated.

Marking solved
Great news Whiskey 7,

I was going to suggest going directly to RESET, but it's better to run through the simple things first before a full reset.

I'd lean towards the FireFox (FF) reset only because you didn't experience the BSOD unless you were in FF. Still it could have been that FF was accessing a function of your GPU that other apps were not. Anyway, making certain your GPU driver is correct will avert issues in the future.

Thanks for marking this solved.

Bill
.
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 BSODs, maybe only in FireFox. 2 previous posts and thought fixed




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