BSOD due to Win 7 updates.....


  1. Heshie75v
    Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    BSOD due to Win 7 updates.....


    my automatic updates have caused serious problem for my win 7 PC 64 bit machine. The updates in question are KB 2982791 and 2970228.
    is there a way to safely remove or correct this issue?
    Thanks
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  3. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #2

    Please post the results of
    Blue Screen of Death (BSOD) Posting Instructions So we can see the files affected. It is usually the FNTCACHE.DAT file which is the fonts file.
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  4. Heshie75v
    Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #3

    As I am at work for the next couple of days, I will post the info in a day or two, I appreciate your fast response
    Herman
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  6. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #4

    No problem. I'll help if I can. If it is the fontcache it is usually an easy fix.
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  7. Heshie75v
    Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #5

    Here is the file, Hope you can help. Microsoft is of no use, they don't even want to acknowledge the problem.
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