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Windows 7: BSOD ntoskrnl.exe error 0x1000007e error

11 Feb 2014   #1
James1984

Windows 7 Home 64bit
 
 
BSOD ntoskrnl.exe error 0x1000007e error

Hi,

Can I get some help please had 2 bluescreen crashes ran it through Bluescreenview but dont really know where to go form here not a pro at all so any help would be much appreciated.

I have had two crashes so far on my Toshiba Laptop Qosmio

The cause i believe is the ntoskrnl.exe as listed in thread title.
Below is info from Bluescreen reader-

021014-30654-01.dmp 10/02/2014 7:02:52 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff800`038bcca7 fffff880`0bb18728 fffff880`0bb17f90 ntoskrnl.exe ntoskrnl.exe+73ca7 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16695 (win7_gdr.101026-1503) x64 ntoskrnl.exe+73ca7 C:\windows\Minidump\021014-30654-01.dmp 8 15 7600 293,120 10/02/2014 7:04:04 PM

I have tried to upload DMP file but cannot as says invalid file type.

Regards,

James


My System SpecsSystem Spec
.
11 Feb 2014   #2
Brink

64-bit Windows 10 Pro
 
 

Hello James, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.
My System SpecsSystem Spec
11 Feb 2014   #3
James1984

Windows 7 Home 64bit
 
 

Okay thanks, I have attached the file to this cheers
My System SpecsSystem Spec
.

11 Feb 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
fffff880`0de04598  fffff880`05d00594Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xb8594
Driver Reference Table - nvlddmkm.sys

Check for an updated NVidia driver using this tool:
Drivers - Download NVIDIA Drivers

Code:
fffff880`0bb17a88  fffff880`01062507Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x2d507
Remove Intel Rapid Storage Technology applications.

1. Uninstall it from Control Panel > Programs and Features.
2. Uninstall the driver from device manager:
- Right click on "my computer" icon and click "manage" on the context menu.
- In the "Computer Management" window that opens:
- Select "Device Manager" in the left pane, It will list all the existing devices.
- Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
- Select one Intel device item under it, right click, then uninstall.
- Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"
3. Now restart the computer.
4. Once booted, Windows will auto configure the appropriate native system driver.
My System SpecsSystem Spec
11 Feb 2014   #5
James1984

Windows 7 Home 64bit
 
 

thanks very much i have completed all of these steps, new driver for Graphics card and second step completed successfully as well. Had to restart twice for successful driver update but will see how system goes ahead.

Thanks again appreciate your input
My System SpecsSystem Spec
17 Feb 2014   #6
James1984

Windows 7 Home 64bit
 
 

Hi,

Well everything was looking good the last 4 odd days, except went to play Dayz mod (game) this afternoon and got two consecutive blue screen crashes.

I have played this game for four hours yesterday no worries so very strange.

Have attached latest crash info could please take a look and give some advice?

Thanks again

James
My System SpecsSystem Spec
17 Feb 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
fffff880`0a78a9b8  fffff880`106891ffUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1ec1ff
Code:
2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`1049d000 fffff880`110e6000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Dec 20 03:32:52 2013 (52B326BC)
    CheckSum:         00C19112
    ImageSize:        00C49000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Still a display driver problem. Is this the latest driver available?
My System SpecsSystem Spec
17 Feb 2014   #8
James1984

Windows 7 Home 64bit
 
 

I updated the driver as you said earlier in the thread, now running 332.21 latest for my card. Just check and is definately the one installed
My System SpecsSystem Spec
17 Feb 2014   #9
James1984

Windows 7 Home 64bit
 
 

I just checked it i mean
My System SpecsSystem Spec
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 BSOD ntoskrnl.exe error 0x1000007e error




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