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Windows 7: BSOD playing SWTOR, Error 1e

13 Feb 2014   #1
mkadvil

windows 7 home edition 64 bit
 
 
BSOD playing SWTOR, Error 1e

BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Just playing SWTOR and it crashes almost every time within 30 minutes.

EDIT: for extra information I had the crashes before a mass computer update and after. security, ran anti virus, jsut got brand new memory so i doubt thats it, heat is fine. Any suggestions are helpful.


My System SpecsSystem Spec
.
14 Feb 2014   #2
mkadvil

windows 7 home edition 64 bit
 
 

Still would appreciate any help. I think I have all the information needed?
My System SpecsSystem Spec
14 Feb 2014   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

dtsoftbus01.sys Thu Jun 20 13:22:51 2013 (51C2ADCB)
Daemon Tools driver [br] Possible BSOD issues in Win7
Driver Reference Table - dtsoftbus01.sys

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

ASACPI.sys Mon Mar 28 08:30:36 2005 (42476C4C)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities (Win8 versions available from Windows Update as an Optional Update - but check Asus first!)
Driver Reference Table - ASACPI.sys

xusb21.sys Fri Aug 14 04:10:17 2009 (4A848F49)
XBox USB wireless controller [br] BSOD issues in Win7 with 2009 driver (found in mid-2012)
Driver Reference Table - xusb21.sys

AtiPcie.sys Mon Aug 24 14:25:26 2009 (4A924E76)
ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)
Driver Reference Table - AtiPcie.sys

nusb3hub.sys Wed Feb 24 08:10:14 2010 (4B848A86)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3hub.sys

nusb3xhc.sys Wed Feb 24 08:10:16 2010 (4B848A88)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3xhc.sys

Rt64win7.sys Fri Jun 10 12:33:15 2011 (4DF1BAAB)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Please remove AVAST for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

If this does not provide stability. Test RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.


BSOD Summary
Code:
Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Feb 14 10:16:28.874 2014 (UTC + 6:00)
System Uptime: 0 days 1:45:24.029
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_ReleaseEpListLock+6 )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Feb 13 09:08:09.196 2014 (UTC + 6:00)
System Uptime: 0 days 0:29:37.351
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : tcpip.sys ( tcpip+8a749 )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Feb 11 14:10:04.168 2014 (UTC + 6:00)
System Uptime: 0 days 4:12:09.464
BugCheck 50, {fffff87fcaacca88, 0, fffff80002c983fb, 5}
Probably caused by : memory_corruption ( nt!MiDeleteAddressesInWorkingSet+26f )
BUGCHECK_STR:  0x50
PROCESS_NAME:  mscorsvw.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Feb 11 09:32:58.379 2014 (UTC + 6:00)
System Uptime: 0 days 0:49:28.315
BugCheck 1000007E, {ffffffffc0000005, fffff880068142e0, fffff8800ced4668, fffff8800ced3ec0}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+142e0 )
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Feb  3 12:13:28.535 2014 (UTC + 6:00)
System Uptime: 0 days 8:27:35.846
BugCheck 50, {fffff900c2c93840, 0, fffff9600031c69d, 0}
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )
BUGCHECK_STR:  0x50
PROCESS_NAME:  dwm.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
.

17 Feb 2014   #4
mkadvil

windows 7 home edition 64 bit
 
 

wow thanks man. just got married but ill get on this after work tomorrow and run some memtest for gigs. Hope that isnt it though, just bought a brand new pair. If one is fried again im gonna assume I need a mobo. : /
My System SpecsSystem Spec
18 Feb 2014   #5
mkadvil

windows 7 home edition 64 bit
 
 

update sometime tomorrow. for the time being it seems my computer is running at around 70 C on all cores which seems a bit hot to me so i am going to try to re-seat the fan and clean things out. also...
"nusb3hub.sys Wed Feb 24 08:10:14 2010 (4B848A86)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3hub.sys

nusb3xhc.sys Wed Feb 24 08:10:16 2010 (4B848A88)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3xhc.sys "

NO CLUE how to fix these. the site is confusing as all hell and is 0 help.
My System SpecsSystem Spec
18 Feb 2014   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

It appears that your motherboard is ASUS M4A88T-V EVO/USB3, different from the listed specs. No update to USB3 is available in the official page. In that case, you get NEC/RENESAS USB3 Controller Version 2.1.39.0 from http://www.station-drivers.com/index.php/10-drivers/42-renesas-nec."
My System SpecsSystem Spec
19 Feb 2014   #7
mkadvil

windows 7 home edition 64 bit
 
 

Another BSOD. Dunno if it helps pinpoint anything but here it is.
Accompanied with a screen shot of earlier tests and temperatures when the computer was basically idle.
My System SpecsSystem Spec
19 Feb 2014   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Were all the steps given in my first post completed?
My System SpecsSystem Spec
16 May 2014   #9
mkadvil

windows 7 home edition 64 bit
 
 

Srry to revive this, but yes they were and I got it all fixed. Thanks! New problem with a new mobo but I fixed my own BSOD this time so there is that. haha
My System SpecsSystem Spec
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 BSOD playing SWTOR, Error 1e




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