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Windows 7: BSOD when playing games, IRQL_NOT_LESS_OR_EQUAL

16 Feb 2014   #1
sinisterideals

Windows 7 Home Premium x64
 
 
BSOD when playing games, IRQL_NOT_LESS_OR_EQUAL

This happens to games I play, most recently Blacklight Retribution.

I have ran memtest86+ (said it passed), chkdsk (no errors), uninstalled nvidia drivers using DDU and reinstalling the stable driver, made sure my RAM was securely locked in, and can't figure it out.

I ran FurMark to see if my graphics card was overheating and it stayed at 74C (my cards max temp is 98C).

Alot of the games I play will crash to desktop or BSOD with IRQL_NOT_LESS_OR_EQUAL.

My Steam folder is installed on my other internal hard drive (not the one with the Windows 7 install).

I thought it could've been my PSU so I went out and bought a 850W one.

Im beginning to become really frustrated as I just built this computer, primarily for gaming.

I did a fresh Windows install earlier today hoping it would help but I'm still getting this same problem.

I wonder if its a program I installed but have no idea.

Any help would be greatly appreciated. I'm tearing my hair out at this point.

EDIT: Crashed again overnight, I was downloading Guild Wars 2 and was sleeping so I couldn't see the BSOD.
Crashed again with SYSTEM_SERVICE_EXCEPTION while playing Guild Wars 2
Also again with MEMORY MANAGEMENT while playing Blacklight Retribution


My System SpecsSystem Spec
.
17 Feb 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi sinisterideals.

First, free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip


Let us know the results, with the subsequent crash dumps, if any.
_________________________________________________________________________________________
Code:
BugCheck A, {fffff880091a4830, 0, 1, fffff800030aa740}

Probably caused by : memory_corruption ( nt!MiDeletePteRun+50 )

Followup: MachineOwner
-------------------------------------------------------------------------------------
BugCheck 50, {ffffe8a00f6122f0, 0, fffff800033c5867, 7}

Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+e7 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
17 Feb 2014   #3
sinisterideals

Windows 7 Home Premium x64
 
 

Hello Arc, thank you for taking the time to respond. I was waiting for a response but couldn't wait (I get impatient when it comes to solving problems) so I reinstalled Windows again, but this time I only installed my Wireless Adapter's drivers and the latest stable Graphics Card drivers, and also Steam and Origin. I have ran Titanfall beta for awhile and so far it hasn't crashed, I will test further with more games including Blacklight Retribution and Guild Wars 2 and see what happens. I will then install the drivers and programs that I had before one by one and see which one is the problem. I really appreciate you taking the time to respond back! I will keep you updated if it starts to crash again.
My System SpecsSystem Spec
.

18 Feb 2014   #4
sinisterideals

Windows 7 Home Premium x64
 
 

Ok so I've been playing various games and I'm still getting BSOD:

IRQL_NOT_LESS_OR_EQUAL
-dxgmms1.sys
-tcpip.sys

SYSTEM_SERVICE_EXCEPTION

I will run Memtest overnight and see what happens
My System SpecsSystem Spec
19 Feb 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It appears to be a hardware issue, and the notion goes to the GPU initially.

Alongwith memtest 86+, take the following tests too .....

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Also ...... are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

And, what is the wattage of the PSU?
_________________________________________________
Code:
BugCheck 3B, {c000001d, fffff80002a88986, fffff8800aa48cd0, 0}

Probably caused by : hardware ( nt!KeFlushMultipleRangeTb+1f6 )

Followup: MachineOwner
--------------------------------------------------------
BugCheck 50, {ffffea800d4056c0, 0, fffff8800fd9b40c, 7}

Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+398 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Feb 2014   #6
sinisterideals

Windows 7 Home Premium x64
 
 

I ran memtest overnight and today for atleast 4 passes and each card passed (I put the first ram stick in the first motherboard slot, A1, for 8 passes and then put it in the 3rd slot, B1, and left it to run overnight and it completed 8 passes without any errors.) I tested the second ram stick and it passed (4 passes). I had an epiphany and checked my ram voltage, and saw that it was running low 1.155V or so. So I changed it to my rams specified volts (1.6V) and so far its working great. I will update further if I encounter any other problems, thank you again for taking the time to respond Arc!

I have ran Furmark before and it had no issues (artifacts or heating problems). The temperature for my graphics card stayed at 74C.

I will stress test the CPU later on today and see what happens.
My System SpecsSystem Spec
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