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Windows 7: Random BSOD, nvlddmkm.sys identified by driver verifier

17 Feb 2014   #1
ATAS

Windows 7 Ultimate x64
 
 
Random BSOD, nvlddmkm.sys identified by driver verifier

Hi there, I've recently been getting random BSOD events, 8 so far, showing 5 different causes, (ndis.sys / ntoskrnl.exe (x3) / Rt64win7.sys / cdd.dll )
I've ran memtest on all 4 sticks of ram with no errors and ran the machine with driver verifier on.
this is when i got 2 BSOD within a few minutes of each other, both pointing to nvlddmkm.sys+9b0a1.
i have the latest drivers installed from nvidia for the graphics card (and had them installed at the time of the last two BSOD)

should i try an older video card driver?

any help would be greatly appreciated.

Edit: BSOD last night again, win32k.sys this time

Attachment 306899


My System SpecsSystem Spec
.
18 Feb 2014   #2
ATAS

Windows 7 Ultimate x64
 
 

I've uninstalled all nvidia drivers, cleaned using the DDU tool and installed 334.89 driver. i'll see how it goes.

also noticed my processor has been running at 3.69GHz so ive disabled intel turbo boost to bring it back down to 2.79GHz. not sure if this will do anything at all but im willing to try it out.
My System SpecsSystem Spec
18 Feb 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi ATAS.
Code:
fffff880`0bc361d8  fffff880`0952e500Unable to load image \SystemRoot\system32\drivers\mfeavfk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfeavfk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
 mfeavfk+0x13500
Code:
fffff880`0bc36038  fffff880`05859080Unable to load image \SystemRoot\system32\DRIVERS\mfencbdc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfencbdc.sys
*** ERROR: Module load completed but symbols could not be loaded for mfencbdc.sys
 mfencbdc+0x59080
McAfee is vicious. It is most frequent BSOD causer. Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one, for a safety reason only; as the installed antivirus is failing.

Let us know for any further BSODs.
My System SpecsSystem Spec
.

18 Feb 2014   #4
ATAS

Windows 7 Ultimate x64
 
 

Thanks for the reply Arc. I've uninstalled McAfee as you said and using microsoft security essentials instead but im still getting BSODs

ive attached a newer sf diagnostic
Attachment 307046
My System SpecsSystem Spec
19 Feb 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
usbehci
My System SpecsSystem Spec
19 Feb 2014   #6
ATAS

Windows 7 Ultimate x64
 
 

Driverview txt file.

Attachment 307181
My System SpecsSystem Spec
19 Feb 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Uninstall Intel Extreme Tuning Utility. But before uninstalling it, run it and set everything to default.

Uninstall Virtual Clone Drive.

Update Intel USB3 drivers for Clevo p170sm .... I have no idea about the download location for the model unfortunately, so cannot guide you in it.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

Let us know the results.
My System SpecsSystem Spec
19 Feb 2014   #8
ATAS

Windows 7 Ultimate x64
 
 

thanks again for the reply arc, regarding intel extreme tuning utility. everything is on default except Intel Turbo Boost which i disabled. would it be best to leave this disabled or put it back on (default was set to 'on' but my processor seemed to run at 3.69GHz all the time instead of 2.79 as standard?
My System SpecsSystem Spec
20 Feb 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi ATAS.

Apparently your issue is not caused for overclocking (it will remain stable over a few more months, IMHO). So it is not a must to pay the utmost attention on it right now. Intel Extreme Tuning is contributing to the issue otherwise.

You can disable those overclocks anytime by booting into the BIOS. And that is the right way to do it, other than using any program.
My System SpecsSystem Spec
23 Feb 2014   #10
ATAS

Windows 7 Ultimate x64
 
 

i haven't had a chance to run the laptop properly yet but it did go a few hours the other day without crashing. ill run it over the next few days. early signs are looking good.
My System SpecsSystem Spec
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 Random BSOD, nvlddmkm.sys identified by driver verifier




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