Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD during general browsing usage

19 Feb 2014   #1
stek

Windows 7 Home Premium 64-bit
 
 
BSOD during general browsing usage

A few weeks ago I encountered a BSOD while doing a backup of an iPhone via iTunes + USB. Since then I've been getting the BSOD a few times a day. I had kernel memory dump on by default and have changed it to minidump for collection. However, there seems to be quite a few files in the minidump folder. I've attached those, update history and driver list. Thanks for any help!
  • Ran MemtestX86 overnight - 11 passes, no errors
  • Ran SFC /scannow no errors
  • Ran Check disk on all drives, scheduled C: on reboot. No errors
System is homebuilt mainly for VMware Workstation. Has solid for nearly 1 year (April 2013) with no issues:
  • Intel Core i7-3770k
  • 16 GB Memory
  • Gigabyte motherboard GA-Z77X-UD3H
  • Powercolor HD7750
  • Corsair 430watt PSU
  • Cooler Master Hyper 212 CPU cooler
I checked for BIOS update, and best as I could for other driver updates.


My System SpecsSystem Spec
.
20 Feb 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome stek mate first up you need to run memtest for at least 8 passes unless errors come up straight away.
Run these first in any case if you haven't already


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html

Some system specs would be very handy to know also
System Info - See Your System Specs
My System SpecsSystem Spec
20 Feb 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download this .BAT file to your desktop
download
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
.

22 Feb 2014   #4
stek

Windows 7 Home Premium 64-bit
 
 

Here is the SF Debug output, I will edit my main post to add system information and update about memtest, sfc, & disk check.
My System SpecsSystem Spec
22 Feb 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
fffff800`0445dec8  00000000`00000000
fffff800`0445ded0  00000000`00000000
fffff800`0445ded8  fffff880`059cca5cUnable to load image \SystemRoot\system32\DRIVERS\vmnetbridge.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vmnetbridge.sys
*** ERROR: Module load completed but symbols could not be loaded for vmnetbridge.sys
 vmnetbridge+0x6a5c
fffff800`0445dee0  00000000`00000000
fffff800`0445dee8  fffff800`00000000
fffff800`0445def0  fffffa80`00000003
fffff800`0445def8  fffff800`04459000
fffff800`0445df00  fffff800`03052cc0 nt!KiInitialThread
fffff800`0445df08  fffff880`0f083e9e*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x15e9e
fffff800`0445df10  fffff800`04459000
Update the VMWare bridge driver using this link:
Driver Reference Table

Update your video card driver using this link:
Driver Reference Table

Code:
fffff800`0445d588  00000000`00000000
fffff800`0445d590  fffffa80`0e89ca2e
fffff800`0445d598  fffff880`0495a8edUnable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
 athrx+0x668ed
fffff800`0445d5a0  64726157`00000001
fffff800`0445d5a8  fffffa80`00001f80
Update the Atheros network driver by following this link:
Driver Reference Table


f
Code:
ffff800`0445d4d0  00010286`00180002
fffff800`0445d4d8  fffff880`02d81386Unable to load image \SystemRoot\system32\DRIVERS\dnelwf64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dnelwf64.sys
*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys
 dnelwf64+0x6386
fffff800`0445d4e0  fffffa80`0d323be0
fffff800`0445d4e8  00000000`00000000
Update the Citrix network driver by following this link:
Driver Reference Table
My System SpecsSystem Spec
Reply

 BSOD during general browsing usage




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSoD When gaming or just general usage (web browsing, etc)
I have been getting blue screens either when gaming, or just web usage, video playback in MPC-HC (software rendering), pretty much any usage. A week or so ago I did do a memtest 86+ test overnight several passes and no errors. Just 20 minutes ago I had another crash this time playing War Thunder,...
BSOD Help and Support
BSOD while browsing and general use
Been getting a lot of BSODs all while general use (browsing the internet, using word processing, watching videos) usually I can get back into windows right away, but sometimes I face multiple BSODs when trying to boot back up. Usually the error given is Memory Management with code 0x0000001A but...
BSOD Help and Support
BSOD General Computer Usage.
I get the BSOD randomly; computer can be on for 5 mins or 5 hours. Error message i get is: ***stop: 0x00000101(0x0000000000000019,0x0000000000000000,0xFFFFF8806ZFB180,0X0000000000000006) Collecting data for crash dump... Initializing dist for crash dump... Begining dump of physical...
BSOD Help and Support
BSOD while playing NFS the run and general usage
i have been encountered with BSOD while playing NFS the run and general usage usually i got an BSOD with atikmpag.sys error while playing the game and randomly using the computer is bad pool header i have uninstalled the driver used driversweeper in safe mood to clean the files and reinstalled the...
BSOD Help and Support
BSOD while general usage (mostly browsing files and Internet)
One of my computers keeps crashing while doing tasks like browsing files on the HDD or surfing the web. I'm attaching a copy of the minidump file. I've looked at the result from the Windows Debugging Tool, but I'm not sure how to read it as it's my first time. I did note the names "fltmgr.sys" and...
BSOD Help and Support
BSOD General browsing and downloading a 58mb file
Hi Folks, I have been getting random BSODs for a while now. Probably one every week or fortnight. It always points to a driver called ntoskrnl.exe It is a relatavly new computer and I am now at a loose end. I have attached the minidump file. I hope to hear from you soon and If I get it...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App