BSOD's seem to occur at random times may be drivers but idk


  1. Posts : 13
    Windows 7 Home Premium 64
       #1

    BSOD's seem to occur at random times may be drivers but idk


    Log is attached. BSOD's seem to occur at random times. I downloaded WhoCrashed and it says it may be faulty drivers but i dont know which one it is or if its the drivers at all.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Additional information is required.

    1. Download this .BAT file to your desktop

    Download


    2. Right-click the .BAT file and 'Run as Administrator'
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer


  3. Posts : 13
    Windows 7 Home Premium 64
    Thread Starter
       #3

    Im assuming you mean this attachment but please correct me if I'm wrong.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Code:
    fffff880`0c4659c8  fffff880`0107837fUnable to load image \SystemRoot\system32\drivers\iaStor.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
     iaStor+0x2537f
    Remove Intel Rapid Storage Technology applications.

    1. Uninstall it from Control Panel > Programs and Features.
    2. Uninstall the driver from device manager:
    - Right click on "my computer" icon and click "manage" on the context menu.
    - In the "Computer Management" window that opens:
    - Select "Device Manager" in the left pane, It will list all the existing devices.
    - Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    - Select one Intel device item under it, right click, then uninstall.
    - Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"
    3. Now restart the computer.
    4. Once booted, Windows will auto configure the appropriate native system driver.
      My Computer


  5. Posts : 13
    Windows 7 Home Premium 64
    Thread Starter
       #5

    Golden said:
    Code:
    fffff880`0c4659c8  fffff880`0107837fUnable to load image \SystemRoot\system32\drivers\iaStor.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
     iaStor+0x2537f
    Remove Intel Rapid Storage Technology applications.

    1. Uninstall it from Control Panel > Programs and Features.
    2. Uninstall the driver from device manager:
    - Right click on "my computer" icon and click "manage" on the context menu.
    - In the "Computer Management" window that opens:
    - Select "Device Manager" in the left pane, It will list all the existing devices.
    - Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    - Select one Intel device item under it, right click, then uninstall.
    - Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"
    3. Now restart the computer.
    4. Once booted, Windows will auto configure the appropriate native system driver.
    Alright I did all of what you asked to and I thought i had done everything correct but I'm still having some BSOD issues whenever i start my computer, I've uploaded another updated dmp grab.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 24, {1904fb, fffff88006bfc028, fffff88006bfb880, fffff88001616394}
    
    Probably caused by : Ntfs.sys ( Ntfs!NtfsReleaseFcb+54 )
    
    Followup: MachineOwner
    ---------
    Please do the following:

    1. Ensure Windows is fully updated by running Windows Update
    2. Run the generic short test and long test here, and report the output:
    SeaTools for DOS and Windows - How to Use
      My Computer


  7. Posts : 13
    Windows 7 Home Premium 64
    Thread Starter
       #7

    Golden said:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 24, {1904fb, fffff88006bfc028, fffff88006bfb880, fffff88001616394}
    
    Probably caused by : Ntfs.sys ( Ntfs!NtfsReleaseFcb+54 )
    
    Followup: MachineOwner
    ---------
    Please do the following:

    1. Ensure Windows is fully updated by running Windows Update
    2. Run the generic short test and long test here, and report the output:
    SeaTools for DOS and Windows - How to Use
    I ran both tests and both completed but the BSOD's have been occurring more frequently I've attached another grab
      My Computer


 

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