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Windows 7: BSOD whenever i torrent something

21 Feb 2014   #1
conor blah

Windows 7 Home Premium 64 bit
 
 
BSOD whenever i torrent something

Hi, i get a BSOD lately whenever i'm torrenting something, it usually gives the IRQL_EQUAL_OR_LESS_THAN notice, something like that.

here is the .dmp file.

Please get back to me!


My System SpecsSystem Spec
.
21 Feb 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi conor blah.

Update Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.20) from Realtek ..... get the first one form the list: Win7 and WinServer 2008 R2 Driver. Install it following Driver Install - Device Manager.

Uninstall AVG following http://www.avg.com/us-en/utilities. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one, for a safety reason.

Let us know the results.
____________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {8, 2, 0, fffff800031f433e}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+10bb8 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800031f433e, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eba100
GetUlongFromAddress: unable to read from fffff80002eba1c0
 0000000000000008 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaFreeMapRegisters+1a
fffff800`031f433e 488b5a08        mov     rbx,qword ptr [rdx+8]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

TRAP_FRAME:  fffff8800319a800 -- (.trap 0xfffff8800319a800)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8800319a930 rbx=0000000000000000 rcx=fffffa8005623b68
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800031f433e rsp=fffff8800319a990 rbp=0000000000000200
 r8=fffff8800319a930  r9=fffff8000321ec60 r10=000000000000008a
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac po nc
hal!HalpDmaFreeMapRegisters+0x1a:
fffff800`031f433e 488b5a08        mov     rbx,qword ptr [rdx+8] ds:00000000`00000008=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c82169 to fffff80002c82bc0

STACK_TEXT:  
fffff880`0319a6b8 fffff800`02c82169 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0319a6c0 fffff800`02c80de0 : fffff880`0183c700 00000000`00000014 fffffa80`04b30b50 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0319a800 fffff800`031f433e : fffffa80`0443aa50 fffffa80`0443aa50 00000000`00000000 00000000`00000001 : nt!KiPageFault+0x260
fffff880`0319a990 fffff800`031f6b82 : fffffa80`05623af0 00000000`00000000 fffffa80`05623af0 00000000`000005e0 : hal!HalpDmaFreeMapRegisters+0x1a
fffff880`0319a9c0 fffff800`031f6825 : fffffa80`056350c0 00000000`00000270 00000000`00000000 fffffa80`08eac230 : hal!IoFreeMapRegisters+0x62
fffff880`0319aa30 fffff880`016886e1 : fffffa80`08eac160 fffffa80`08eac030 fffffa80`0562e4d0 fffffa80`0443aa50 : hal!HalPutScatterGatherList+0xd5
fffff880`0319aa90 fffff880`043bfbb8 : fffff800`02e28201 fffffa80`0562e4d0 00000000`00000000 fffff800`02e28201 : ndis!NdisMFreeNetBufferSGList+0x31
fffff880`0319aad0 fffff800`02e28201 : fffffa80`0562e4d0 00000000`00000000 fffff800`02e28201 00000000`00000000 : Rt64win7+0x10bb8
fffff880`0319aad8 fffffa80`0562e4d0 : 00000000`00000000 fffff800`02e28201 00000000`00000000 00000000`00000000 : nt!ExpWorkerThreadBalanceManagerPtr+0x1
fffff880`0319aae0 00000000`00000000 : fffff800`02e28201 00000000`00000000 00000000`00000000 00000000`00000001 : 0xfffffa80`0562e4d0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Rt64win7+10bb8
fffff880`043bfbb8 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  Rt64win7+10bb8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Rt64win7

IMAGE_NAME:  Rt64win7.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49a65b0d

FAILURE_BUCKET_ID:  X64_0xA_Rt64win7+10bb8

BUCKET_ID:  X64_0xA_Rt64win7+10bb8

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xa_rt64win7+10bb8

FAILURE_ID_HASH:  {de556a96-1638-f8ed-5dc3-c2e9c854b28c}

Followup: MachineOwner
---------

2: kd> lmvm Rt64win7
start             end                 module name
fffff880`043af000 fffff880`043e1000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Feb 26 14:34:13 2009 (49A65B0D)
    CheckSum:         0002EB30
    ImageSize:        00032000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
21 Feb 2014   #3
conor blah

Windows 7 Home Premium 64 bit
 
 

ok i did all that and everything seems fine now. torrenting away, no problems. thanks very much Arc!
My System SpecsSystem Spec
.

22 Feb 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news. Let us know for any further issue.
My System SpecsSystem Spec
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