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Windows 7: BSOD caused by driver ntoskrnl.exe

21 Feb 2014   #1
rlc0003

Windows 7 64bit
 
 
BSOD caused by driver ntoskrnl.exe

I've tried using Bluescreenview to try and solve this issue on my own but haven't been able to. I've had a BSOD from this driver about 6 times in the past month. Sometimes while playing games or just browsing the internet. I hope I have provided all the information, if not please let me know. 022114 is the most recent BSOD dmp file.


My System SpecsSystem Spec
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21 Feb 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800033a1c83, fffff88009e3b980, 0}

Probably caused by : memory_corruption ( nt!MiSectionDelete+3f )

Followup: MachineOwner
---------

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa802480c010, 2, 1, fffff80003134cb6}

Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+86 )

Followup: MachineOwner
---------
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.

More instructions on the way..
My System SpecsSystem Spec
21 Feb 2014   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

Rt64win7.sys Tue Sep 27 20:50:33 2011 (4E81E2B9)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

MFWCtwl.sys Fri Dec 23 19:13:58 2011 (4EF47E96)
Samsung monitor firmware driver
Driver Reference Table - MFWCtwl.sys

RTKVHD64.sys Tue Jun 19 14:50:56 2012 (4FE03D70)
Realtek High Definition Audio Function Driver
Driver Reference Table - RTKVHD64.sys

HECIx64.sys Tue Jul 3 04:14:58 2012 (4FF21D62)
Intel Management Engine Interface
Driver Reference Table - HECIx64.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
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 BSOD caused by driver ntoskrnl.exe




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