Hi there, I have attached the grab all data in the hope someone will be able to advise.
My laptop has been giving BSOD for months now, Iv'e uploaded a multitude of drivers and performed registry cleaning etc
It happens without much warning apart from a very short freeze, I really need to sort it out as I have important university work to complete!
Hope you can help and thank you in advance
Sam
Welcome to the Forum.
Daemon Tools/Alchohol is known to cause BSODs:Code:Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help
Code:Start Menu\Programs\Norton Internet Security Public:Start Menu\Programs\Norton Internet Security PublicNorton is a known cause of BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.Code:Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Usra\Downloads\sam699\SF_22-02-2014\022214-19172-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532 Machine Name: Kernel base = 0xfffff800`0324e000 PsLoadedModuleList = 0xfffff800`034916d0 Debug session time: Sat Feb 22 15:12:52.272 2014 (UTC + 6:00) System Uptime: 0 days 0:03:26.505 Loading Kernel Symbols ............................................................... ................................................................ ............................................................. Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {0, 2, 1, fffff800032ccc3f} *** WARNING: Unable to verify timestamp for SYMNETS.SYS *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 ) Followup: MachineOwner ---------
Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:
Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - Free
Good and Free system security combination.
Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller
ESET online scanner: Free Online Virus Scanner | ESET
Reduce items at start-up: Startup Programs - Change
Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup
Run a System file check (SFC): SFC /SCANNOW Command - System File Checker
Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World
Run a Hard Drive test: https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
Run Disk Check on your Hard Drive(s): Disk Check
Check for heating issues using Speccy or HWmonitor
Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums
Keep us posted.
Thanks for the advice, I just uninstalled daemon and it blue screened before it completed! I successfully uninstalled a second time. I downloaded the sptd remover; however there is no file of that name on my computer according to the removal tool, i have ran the rootkit and am checking the disk.
I have unistalled norton; although i think i had BSOD before i installed it.
Quote