Randomely BSOD

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  1. Posts : 12
    Windows 7 64bit
       #1

    Randomely BSOD Windows 7 64 bit


    Hi,,
    I keep getting BSOD (at least three today) .
    I have following the instructions to upload the file with the logs.
    I have 32 GB for the memory ram normally but I just removed three of them to see if that can solve the issue and running with 8GB at the moment.
    Thank you for your help
    Last edited by qwerty1805; 23 Feb 2014 at 10:38.
      My Computer


  2. Posts : 12
    Windows 7 64bit
    Thread Starter
       #2

    I didn't plug my headset and external hard drive when I started the tool SF_Diagnostic_Tool.exe.
    Do I have to resubmit a log file with those plugged into the pc?
    Thank you
      My Computer


  3. Posts : 12
    Windows 7 64bit
    Thread Starter
       #3

    there is the new file with the headset and external hard drive plugged.
    I had aonther BSDO and ran the tool SF_Diagnostic_Tool.exe.just after, maybe there is some helpful information in this log?

    There was someting like IRQL_not_less_or_equal on nthe BSOD I think when W7 crashed
    Thank you
    Last edited by qwerty1805; 23 Feb 2014 at 10:40. Reason: add information
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Hi qwerty1805.

    The latest crash dump as per post 3 is of 16/02. And it is stop 0x34 one.

    You are having a very old display driver.
    Code:
    fffff880`0413e000 fffff880`0418d000   atikmpag   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Mar 09 09:47:42 2011 (4D76FF66)
        CheckSum:         0004ED3F
        ImageSize:        0004F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The GPU is ATI Radeon HD 5450. Update the driver to it. Download Drivers
    Follow the "Automatically Detect and Install" option there.

    Let us know the results.
      My Computer


  5. Posts : 12
    Windows 7 64bit
    Thread Starter
       #5

    Thank you so much for the answer.
    I have updated the driver.I will update in a few days to see if that solves the issue.
    Thanks again for the help :)
      My Computer


  6. Posts : 12
    Windows 7 64bit
    Thread Starter
       #6

    Hi, just a quick update, I didn't get any BSOD since the driver has been updated.I wil put back the last memory stick to see if things keep going like that.
    thanks again for the help
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    OK, let us know.
      My Computer


  8. Posts : 12
    Windows 7 64bit
    Thread Starter
       #8

    Hi, I had a few minutes another BSOD.
    I launched the SF_Diagnostic_Tool and attached the result in the attached file.
    Thank you for your help.
      My Computer


  9. Posts : 12
    Windows 7 64bit
    Thread Starter
       #9

    Hi, after my last post a few minutes ago, I got a second BSOD.
    There is the new SF_Diagnostic_Tool result.
    Thank you
      My Computer


  10. Posts : 12
    Windows 7 64bit
    Thread Starter
       #10

    Thisis the 4th time today I got a BSOD.
    There is the last dump just after the reboot
    Thank you for your help.
      My Computer


 
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