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Windows 7: Randomely BSOD

23 Feb 2014   #1
qwerty1805

Windows 7 64bit
 
 
Randomely BSOD Windows 7 64 bit

Hi,,
I keep getting BSOD (at least three today) .
I have following the instructions to upload the file with the logs.
I have 32 GB for the memory ram normally but I just removed three of them to see if that can solve the issue and running with 8GB at the moment.
Thank you for your help


My System SpecsSystem Spec
.
23 Feb 2014   #2
qwerty1805

Windows 7 64bit
 
 

I didn't plug my headset and external hard drive when I started the tool SF_Diagnostic_Tool.exe.
Do I have to resubmit a log file with those plugged into the pc?
Thank you
My System SpecsSystem Spec
23 Feb 2014   #3
qwerty1805

Windows 7 64bit
 
 

there is the new file with the headset and external hard drive plugged.
I had aonther BSDO and ran the tool SF_Diagnostic_Tool.exe.just after, maybe there is some helpful information in this log?

There was someting like IRQL_not_less_or_equal on nthe BSOD I think when W7 crashed
Thank you
My System SpecsSystem Spec
.

23 Feb 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi qwerty1805.

The latest crash dump as per post 3 is of 16/02. And it is stop 0x34 one.

You are having a very old display driver.
Code:
fffff880`0413e000 fffff880`0418d000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Mar 09 09:47:42 2011 (4D76FF66)
    CheckSum:         0004ED3F
    ImageSize:        0004F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The GPU is ATI Radeon HD 5450. Update the driver to it. Download Drivers
Follow the "Automatically Detect and Install" option there.

Let us know the results.
My System SpecsSystem Spec
23 Feb 2014   #5
qwerty1805

Windows 7 64bit
 
 

Thank you so much for the answer.
I have updated the driver.I will update in a few days to see if that solves the issue.
Thanks again for the help
My System SpecsSystem Spec
28 Feb 2014   #6
qwerty1805

Windows 7 64bit
 
 

Hi, just a quick update, I didn't get any BSOD since the driver has been updated.I wil put back the last memory stick to see if things keep going like that.
thanks again for the help :-)
My System SpecsSystem Spec
28 Feb 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, let us know.
My System SpecsSystem Spec
09 Mar 2014   #8
qwerty1805

Windows 7 64bit
 
 

Hi, I had a few minutes another BSOD.
I launched the SF_Diagnostic_Tool and attached the result in the attached file.
Thank you for your help.
My System SpecsSystem Spec
09 Mar 2014   #9
qwerty1805

Windows 7 64bit
 
 

Hi, after my last post a few minutes ago, I got a second BSOD.
There is the new SF_Diagnostic_Tool result.
Thank you
My System SpecsSystem Spec
09 Mar 2014   #10
qwerty1805

Windows 7 64bit
 
 

Thisis the 4th time today I got a BSOD.
There is the last dump just after the reboot
Thank you for your help.
My System SpecsSystem Spec
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