BSOD when exiting games/programs/anything

Groggeth · 23 Feb 2014

Hi! I've been having a lot of issues with BSODs lately where I exit a program like Chrome, Skype, Steam games, etc. and on exit my computer BSODs. On start-up, I then have to reinstall the drivers for my USB WiFi adapter (NETGEAR A6200 Wifi USB Adapter). That part happens without fail. It isn't always the same error, but until the last month or so I haven't had these issues whatsoever. I've uploaded all the info from the SF Diagnostic Tool as well. Any ideas?

badger906 · 23 Feb 2014

all of your even files are dated 2013, not sure that a wrongly set system clock could cause these things, but its one thing to note.

Groggeth · 23 Feb 2014

badger906 said:

all of your even files are dated 2013, not sure that a wrongly set system clock could cause these things, but its one thing to note.

They look like they're from September if I'm reading that right (read: I have no idea

). I ran the SF Diagnostic Tool and that's what it gave me. The files are dated correctly, and my system clock is actually correct, so I don't know what the deal is

Groggeth · 24 Feb 2014

Bump for help!

Groggeth · 24 Feb 2014

Bump

koolkat77 · 25 Feb 2014

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

ctac32k.sys Wed Jul 2 14:38:22 2008 (486B3E7E)
Creative Audio Driver
Driver Reference Table - ctac32k.sys

FNETURPX.SYS Sat Oct 4 08:27:02 2008 (48E6D476)
FNet Turbo HDD USB Driver - Also part of AsRock XFastUSB package
Driver Reference Table - FNETURPX.SYS

adfs.SYS Mon Nov 3 22:48:14 2008 (490F2B4E)
Adobe File System Driver
Driver Reference Table - adfs.SYS

emupia2k.sys Wed Jun 3 23:57:22 2009 (4A26B982)
Creative E-mu Plug-in Architecture Driver
Driver Reference Table - emupia2k.sys

ctsfm2k.sys Wed Jun 3 23:57:30 2009 (4A26B98A)
Creative SoundFont Management Device Driver
Driver Reference Table - ctsfm2k.sys

ctoss2k.sys Wed Jun 3 23:57:43 2009 (4A26B997)
Creative OS Services Driver
Driver Reference Table - ctoss2k.sys

ha20x2k.sys Wed Jun 3 23:59:09 2009 (4A26B9ED)
Creative 20X HAL (WDM)
Driver Reference Table - ha20x2k.sys

ctaud2k.sys Wed Jun 3 23:59:45 2009 (4A26BA11)
Creative Audio Driver (WDM)
Driver Reference Table - ctaud2k.sys

ctprxy2k.sys Wed Jun 3 23:59:48 2009 (4A26BA14)
Creative Audio Driver (WDM)
Driver Reference Table - ctprxy2k.sys

CTEXFIFX.SYS Thu Jun 4 00:01:00 2009 (4A26BA5C)
Creative sound card driver
Driver Reference Table - CTEXFIFX.SYS

CT20XUT.SYS Thu Jun 4 00:01:05 2009 (4A26BA61)
Creative sound card driver
Driver Reference Table - CT20XUT.SYS

CTHWIUT.SYS Thu Jun 4 00:01:09 2009 (4A26BA65)
Creative sound card driver
Driver Reference Table - CTHWIUT.SYS

xusb21.sys Fri Aug 14 04:10:17 2009 (4A848F49)
XBox USB wireless controller [br] BSOD issues in Win7 with 2009 driver (found in mid-2012)
Driver Reference Table - xusb21.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

McAfee is a known cause of BSOd's. Please remove it and Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Install Service Pack one and all updates: Learn how to install Windows 7 Service Pack 1 (SP1)

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Keep us updated.

BSOD SUMMARY

Code:

Debug session time: Sun Feb 23 15:23:36.308 2014 (UTC + 6:00)
Missing Windows 7 Service Pack 1
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
System Uptime: 0 days 14:23:36.635
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
BugCheck 3B, {c0000005, fffff96000176483, fffff8800bbdc030, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000176483, Address of the instruction which caused the bugcheck
Arg3: fffff8800bbdc030, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!HmgLockEx+a3
MaxSpeed:     3300
CurrentSpeed: 3292
BiosVersion = P1.30
BiosReleaseDate = 08/15/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sat Feb 22 15:53:10.389 2014 (UTC + 6:00)
Missing Windows 7 Service Pack 1
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
System Uptime: 0 days 14:59:56.716
Probably caused by : win32k.sys ( win32k!PFTOBJ::bUnloadWorkhorse+46a )
BugCheck 50, {fffff900c2e2b860, 0, fffff960003407ce, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Bugcheck code 00000050
Arguments: 
Arg1: fffff900c2e2b860, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960003407ce, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x50_win32k!PFTOBJ::bUnloadWorkhorse+46a
MaxSpeed:     3300
CurrentSpeed: 3292
BiosVersion = P1.30
BiosReleaseDate = 08/15/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Feb 18 11:24:13.296 2014 (UTC + 6:00)
Missing Windows 7 Service Pack 1
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
System Uptime: 0 days 13:16:24.623
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )
BugCheck 50, {fffff900c4780030, 0, fffff960002c260d, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Bugcheck code 00000050
Arguments: 
Arg1: fffff900c4780030, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960002c260d, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x50_win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d
MaxSpeed:     3300
CurrentSpeed: 3292
BiosVersion = P1.30
BiosReleaseDate = 08/15/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``