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Windows 7: Mulitple random BSOD

23 Feb 2014   #1
Perry121

Windows 7 Home Premium 64bit
 
 
Mulitple random BSOD

I have had many problems over the past year with BSOD's. The sepcs of my pc are:
AMD Athlon II X4 635 CPU
AMD Radeon HD 6800 GPU
2x4Gb GSkill Ares 1333Mhz RAM
Corsair CX500M PSU

I have replaced the RAM, GPU and PSU have been replaced as well as adding a new fan and case since the BSOD's began.
The BSOD codes are usualy pretty random but a lot of them point to kmode expection not handled. I have ran memtests overnight which resulted in no errors. i have ran dskchk and used crystaldiskinfo to check the hdd which was fine. This leads me to believ it must be a bad driver. However i have done a clean reinstall of windows and the BSOD's still happen. PLEASE HELP! I will attatch a file of some BSOD's that happened recently.


My System SpecsSystem Spec
.
23 Feb 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

Some of your dumps are blaming the display driver,

Code:
start             end                 module name
fffff880`0b0b4000 fffff880`0bda4000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Dec 06 13:19:43 2013 (52A23F6F)
    CheckSum:         00CA856E
    ImageSize:        00CF0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is the latest version but it has been known to cause issues,

My Recommendation is to:

Quote:
Uninstall your installed latest version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Lately we have seen a lot of issues with the latest 13.12 WHQL AMD Catalyst.
My System SpecsSystem Spec
24 Feb 2014   #3
Perry121

Windows 7 Home Premium 64bit
 
 

Ok thankyou ill try that and let you know how it goes.
My System SpecsSystem Spec
.

25 Feb 2014   #4
Perry121

Windows 7 Home Premium 64bit
 
 

This did not work. I did exactly what you said and im still getting lots of different blue screen with lota of different error messages
My System SpecsSystem Spec
25 Feb 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by Perry121 View Post
im still getting lots of different blue screen with lota of different error messages
In that case, do you think it might be a good idea to upload the .dmp files so Derek can analyse them, instead of guessing what the issue might be?
My System SpecsSystem Spec
28 Feb 2014   #6
Perry121

Windows 7 Home Premium 64bit
 
 

I have uploaded the .dmp files in the attached file named Perry121
My System SpecsSystem Spec
28 Feb 2014   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Perry121 View Post
I have uploaded the .dmp files in the attached file named Perry121
Every dump in that previous upload is from Jan. 2014.

Can you run the tool again to give us the more recent .dmp files.

Additional information is required.

1. Download this .BAT file to your desktop
download
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
28 Feb 2014   #8
Perry121

Windows 7 Home Premium 64bit
 
 

ok here you go. also i would like to say that about half the time the pc crashed without a bsod so it just restarts itself suddenly.
My System SpecsSystem Spec
28 Feb 2014   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, there are no dump files in that one, have you ran disk cleanup or a program like Ccleaner?
My System SpecsSystem Spec
28 Feb 2014   #10
Perry121

Windows 7 Home Premium 64bit
 
 

yea i have ran CCleaner because i heard it can help with bsod problems. to be honest though over the past 2 days i havnt received any blue screens but the pc simply crashes and restarts itself quite often.
My System SpecsSystem Spec
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 Mulitple random BSOD




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