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Windows 7: Minidump Problem - blue screen only able to start in safe mode

24 Feb 2014   #1
cfourzan

windows 7 64 bit windows 7 home premium
 
 
Minidump Problem - blue screen only able to start in safe mode

I am only able to start windows...it keeps rebooting giving me a blue screen

I followed the steps on your previous threads and have attached the files. Thanks


My System SpecsSystem Spec
.
25 Feb 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Advanced SystemCare 7	"c:\program files (x86)\iobit\advanced systemcare 7\asctray.exe" /auto	NT AUTHORITY\SYSTEM	HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Advanced SystemCare 7	"c:\program files (x86)\iobit\advanced systemcare 7\asctray.exe" /auto	.DEFAULT	HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence. If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner - PC Optimization and Cleaning - Free Download but make sure you back up the registry before making letting ccleaner delete anything. 10 Tips on How to Properly Maintain Your Computer

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Avast contributes to BSOD's, Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Make sure you are not running out of hard drive space and remove any hard drive utilities like Smart Defrag for the time being.

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Run Disk Check on your Hard Drive(s): Disk Check

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

athrx.sys Sat Nov 7 02:56:02 2009 (4AF48D62)
Atheros network adapter driver
Driver Reference Table - athrx.sys

CHDRT64.sys Tue Jan 19 02:52:28 2010 (4B54CA0C)
Conexant High Definition SmartAudio
Driver Reference Table - CHDRT64.sys

L1C62x64.sys Thu Mar 4 13:32:36 2010 (4B8F6214)
Atheros NIC driver
Driver Reference Table - L1C62x64.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Keep us posted.

BSOD Summary
Code:
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Mon Feb 24 13:18:31.393 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:58.063
BugCheck 1000007E, {ffffffffc0000006, fffff80002d0e0a3, fffff88004468658, fffff88004467eb0}
Probably caused by : hardware_disk
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
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My System SpecsSystem Spec
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 Minidump Problem - blue screen only able to start in safe mode




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