Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Really tired of these constant random BSOD's ntoskrnl.exe+75bc0

25 Feb 2014   #1
Princey

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Really tired of these constant random BSOD's ntoskrnl.exe+75bc0

Ever since I bought this new computer months ago it's already been giving me problems with BSOD's, and the tech company that sold it to me is literally useless to help me with this problem. First of all, I bought it with 2 sticks of 4GB RAM totaling 8GB RAM, but apparently the RAM sticks were corrupt or something, tried exchanging them various times, and the corrupt RAM gave me BSOD's when there were 2 sticks in, but it works fine with only 1 stick of 4GB RAM. The 2 sticks are apparently conflicting with eachother and the tech company decided to give me 1 stick of 8GB which I'll be recieving/trading in for the 2 4GB's next week.

Moving on, sometimes even with 1 RAM stick I still get BSOD issues. I have bluescreenview and eventually it all leads up to something called "ntoskrnl.exe+75bc0". I feel like they built my computer wrong or something. But I also feel like it's an NVIDIA Graphics card issue. Thing is I don't know what to do about it as I'm not knowledgeable with computers.
Back when I tried using this computer with 2 sticks of 4GB RAM it worked except when I tried to run games like League of Legends, it simply would just outright BSOD when I ran a game.

I also BSOD'd 2 times while typing this thread, after receiving today my computer back from the tech company who are basically like "idk" towards the whole situation.

If anyone knows what the problem is and what I could do to fix this, help would be very much appreciated and I would be very graetful, thank you.


My System SpecsSystem Spec
.
26 Feb 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Princey.

Yes, I agree that it is bad that the BSODs are occurring even with 1 RAM stick. But, multiple things are failing here, display and network.

Update the intel network driver from https://downloadcenter.intel.com/default.aspx.

Install the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Also, test the RAM module for possible errors, too.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
My System SpecsSystem Spec
26 Feb 2014   #3
Princey

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello. Thank you very much for your reply. I have done exactly as you said regarding uninstalling everything Nvidia related and reinstalling it to the driver version you pointed out.

No blue screen yet, I'll try to "force" it by playing games and watching videos (anime). I have not done the memtest yet though, as it's not night yet for me and I'll do it overnight. But I have a question.

You told me to update the Network driver for Intel. I went on the page, did the auto-find update thing, and it says the "Wired Networking" driver is up to date, if that is which one you meant. The only thing updateable on the Intel site for me is a "Audio Driver for Intel Desktop Board" update.

"Wireless Networking (WiFi)" says unsupported but I'm sure that's not the one you meant. "Graphics driver" says unsupported, and "Intel Chipset Software Installation Utility (Chipset INF)" says valid/up to date.
So I think my intel network driver is fine?

But anyways, does this mean I can't update my nvidia graphics driver further than 314.22? Also, am I allowed to download the "GeForce Experience" program I had that automatically kept the drivers up to date, optimized games, etc? I had "download beta drivers" checked, too, on it. (Just wanted the best for my computer I guess).

Thanks again.
My System SpecsSystem Spec
.

26 Feb 2014   #4
Princey

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ugh, well, got the first BSOD. It'd be better if I screenshotted the bluescreenview window from it, here: http://puu.sh/7c04x.png

Still a ntoskrnl thing...

EDIT: Actually... that seems to have been the only BSOD i've gotten. I've played a lot of videos and ran a League of Legends game and haven't BSOD'd. Maybe it was a one-time BSOD thing? Actually, I ran Driver Verifier from the SF Diagnostic Tool (even though it tells you not to run it unless a member of this forum requests it... oops...) and while it put me through constant BSOD's when I turned on my computer, (wouldn't go past windows logo, did Driver Verifier do that?), one got through and I haven't had a BSOD since.

EDIT 2: Nevermind... Took a long time but I finally got another BSOD http://puu.sh/7ccqj and then 2 of these http://puu.sh/7ccqw when the comp was booting up from that BSOD. I just want this nightmare to end.
Been researching stuff and now I'm currently using the "sfc /scannow" command to repair corrupted files or whatever. I feel like this computer is an absolute mess and I have no idea how to fix it. I will make a new post once I'm able to run memtest.
My System SpecsSystem Spec
27 Feb 2014   #5
Princey

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OKAY WELL. Ran memtest86+ and even at phase 3 it got.... 8 errors. Wonderful. I'm really sick of these corrupted RAM's that this company is giving me. Just called them and they said they'll deliver a "new" one tomorrow, but I've already exchanged different RAM sticks several times with them and none of them ever worked.

Alright well... the RAM issue is one thing. Is there any other driver issues or computer issues aside that that I should be worried about judging from my minidump? I wish there was like a program that can just fix every single thing that's wrong with my computer at this point. I can just feel that something isn't right.

I uploaded a new minidump I guess, to show the BSOD's I've had since performing the tasks I was instructed to.

Thank you, again.
My System SpecsSystem Spec
28 Feb 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Princey View Post
OKAY WELL. Ran memtest86+ and even at phase 3 it got.... 8 errors. Wonderful. I'm really sick of these corrupted RAM's that this company is giving me. Just called them and they said they'll deliver a "new" one tomorrow, but I've already exchanged different RAM sticks several times with them and none of them ever worked.

Alright well... the RAM issue is one thing. Is there any other driver issues or computer issues aside that that I should be worried about judging from my minidump?
Nothing can be said specifically before replacing the RAM, because the RAM failure can be interpreted as any other issue. It may cause any driver or any other hardware look like failing.

But, errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

testSlot1Slot2
RAM1ErrorError
RAM2GoodGood
It is a RAM, a bad RAM.

But if you have got a result like that:

testSlot1Slot2
RAM1ErrorGood
RAM2ErrorGood
It is a motherboard issue. The particular slot is bad.

Time consuming, but very worthy to decide.
My System SpecsSystem Spec
Reply

 Really tired of these constant random BSOD's ntoskrnl.exe+75bc0




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Address:ntoskrnl.exe+75bc0; dxgmms1.sys,ntoskrnl.exe,Ntfs.sys
Hi, to make things easier for you,below is the Bug Check String, Driver, and crash address SYSTEM_SERVICE_EXCEPTION___dxgmms1.sys___ntoskrnl.exe+75bc0 MEMORY_MANAGEMENT_______ntoskrnl.exe____ntoskrnl.exe+75bc0 SYSTEM_SERVICE_EXCEPTION___ntoskrnl.exe____ntoskrnl.exe+75bc0...
BSOD Help and Support
random BSOD 0x0000000a ntoskrnl.exe+75bc0
hello, i have this BSOD since i installed Win7 on that laptop. :( it was fine for almost 2 months now, but now i did windows updates and a reboot, and it took about an hour to and... bang! usually i do hibernate or standby. there were other BSODS to, but it's the one with parameter4...
BSOD Help and Support
Random BSOD ntoskrnl.exe+75bc0
Been battling BSOD on and off randomly for a while, always ntoskrnl.exe+75bc0. Started after installing Alan Wake. Windows and all drivers up to date. Ran memtest, HDD Diag, System verication, stress tested system and a few other things with no luck.
BSOD Help and Support
Random BSOD, ntoskrnl.exe+75bc0, BCCode 116
This happened only recently, and as per title, totally random. I dont have to be doing anything in particular, but it would just crash without any warning. Please help, its getting really annoying :/
BSOD Help and Support
Random BSOD and System Shutdown, ntoskrnl.exe+75bc0
Hi all! I've been fighting this random BSOD issue for a couple of months now, and am starting to get really frustrated with it. I have included the various dumps as requested. I BELIEVE that it's related to the crappy Marvell RAID controller driver included on the mobo since I'm missing a...
BSOD Help and Support
Random BSOD multiple errors ntoskrnl.exe+75bc0 bug check 0x00000101
I am working on a laptop that has been getting random BSOD usually while nothing special is running. I have run memory checks, several antivirus scans to remove a lot of malware and trojans. Finally at my wits end with this. I would very much appreciate it if someone could point me in the right...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App