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Windows 7: BSOD Issue when PC goes into hibernation..restarts upon wake

27 Feb 2014   #1
steveox152

Windows 7 Home Premium 64-Bit
 
 
BSOD Issue when PC goes into hibernation..restarts upon wake

This problem only happens when the computer goes to sleep...when I wake the computer up..it restarts and I get a message saying that there was a BSOD error. The only time this has ever happened was when the computer has went to sleep...other than that..I can play games and run the PC for hours or days without issues.

I uploaded all of the files that the tool provided by the forums was able to generate.

Thanks


My System SpecsSystem Spec
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01 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi steveox152.

Please make it sure that the OCZ-VERTEX4 SSD is running with the latest firmware.

Let us know.
______________________________________
Code:
BugCheck F4, {3, fffffa800e0bc950, fffffa800e0bcc30, fffff800037937b0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
01 Mar 2014   #3
steveox152

Windows 7 Home Premium 64-Bit
 
 

Will I lose my data if I update the firmware?..My OS is on that drive.
My System SpecsSystem Spec
.

01 Mar 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by steveox152 View Post
Will I lose my data if I update the firmware?..My OS is on that drive.
No.

http://ocz.com/consumer/download/firmware
My System SpecsSystem Spec
01 Mar 2014   #5
steveox152

Windows 7 Home Premium 64-Bit
 
 

Im just asking because there is a warning on the website that says this for the OCZ Vertex 4 Firmware Update

Warning: This is a Destructive Flash for firmware version 1.3 & 1.4RC, back up all data on SSD. Proceeding with this update will result in complete loss of data on the SSD.

Important Note: This is a two step firmware update process for firmware older than 1.4.1.2.

Step 1: Run OCZ Toolbox to update to firmware version 1.4.1.2 then shutdown and restart the system.
Step 2: Run OCZ Toolbox again; this time Toolbox will update to the latest firmware revision.
My System SpecsSystem Spec
01 Mar 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I understand.

Here is the source of my understanding that the data should not be lost.

Attachment 308543

It is from this document: Attachment 308544

But, as a backup is recommended, better you opt for it.

And, most important thing is, if you face a stop 0xF4 BSOD, and you have a SSD with backdated firmware, you must to update the firmware to the SSD.
My System SpecsSystem Spec
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 BSOD Issue when PC goes into hibernation..restarts upon wake




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