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Windows 7: Bluescreen during sleep mode.

28 Feb 2014   #1
naw008

Windows 7 Ultimate
 
 
Bluescreen during sleep mode.

Hey all.

Recently my computer ( upon being in sleep mode for several hours ) has been unable to wake from sleep mode using a mouse or keyboard when previously it had NO problems with this. Nothing has changed that I'm aware of. Also, upon returning home from school, I notice that the computer has shut itself off, and upon rebooting had an "unexpected shutdown" and of course the BSOD. It has created dumps of this error as well. It's done this every time I return from home, and is a new issue. I can't for the life of me think of why, except if it's related to sleep mode somehow.

Here is my dump file above.

Cheers,

Nat


My System SpecsSystem Spec
.
01 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi naw008.

The BSODs are caused by Logitech USB input device.
Code:
Irp is active with 4 stacks 1 is current (= 0xfffffa800cb04ee0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
>[ 16, 2]   0  1 fffffa8010a35d30 00000000 00000000-00000000    pending
           \Driver\LEqdUsb
            Args: 00015400 00000001 00000004 00000003
 [ 16, 2]   0 e0 fffffa8010a3bbb0 00000000 fffff88004d892ec-fffffa8010a3bd00 Success Error Cancel 
          Unable to load image \SystemRoot\system32\DRIVERS\LHidEqd.Sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for LHidEqd.Sys
*** ERROR: Module load completed but symbols could not be loaded for LHidEqd.Sys
 \Driver\LHidEqd    HIDCLASS!HidpFdoPowerCompletion
            Args: 00015400 00000001 00000004 00000003
 [ 16, 2]   0 e1 fffffa8010a3bbb0 00000000 00000000-00000000    pending
           \Driver\LHidEqd
            Args: 00015400 00000001 00000004 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800cb3f850    

            Args: 00000000 00000000 00000000 00000000
An attempt to update the driver is the first option.

And, Disable USB Selective Suspend too.
USB Selective Suspend - Turn On or Off

Let us know the results.
My System SpecsSystem Spec
02 Mar 2014   #3
naw008

Windows 7 Ultimate
 
 

I will let you know the results tomorrow. Thanks!
My System SpecsSystem Spec
.

02 Mar 2014   #4
naw008

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Arc View Post
Hi naw008.

The BSODs are caused by Logitech USB input device.
Code:
Irp is active with 4 stacks 1 is current (= 0xfffffa800cb04ee0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
>[ 16, 2]   0  1 fffffa8010a35d30 00000000 00000000-00000000    pending
           \Driver\LEqdUsb
            Args: 00015400 00000001 00000004 00000003
 [ 16, 2]   0 e0 fffffa8010a3bbb0 00000000 fffff88004d892ec-fffffa8010a3bd00 Success Error Cancel 
          Unable to load image \SystemRoot\system32\DRIVERS\LHidEqd.Sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for LHidEqd.Sys
*** ERROR: Module load completed but symbols could not be loaded for LHidEqd.Sys
 \Driver\LHidEqd    HIDCLASS!HidpFdoPowerCompletion
            Args: 00015400 00000001 00000004 00000003
 [ 16, 2]   0 e1 fffffa8010a3bbb0 00000000 00000000-00000000    pending
           \Driver\LHidEqd
            Args: 00015400 00000001 00000004 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800cb3f850    

            Args: 00000000 00000000 00000000 00000000
An attempt to update the driver is the first option.

And, Disable USB Selective Suspend too.
USB Selective Suspend - Turn On or Off

Let us know the results.
Ok that was the problem. Sleep mode is fine now. Thanks!
My System SpecsSystem Spec
03 Mar 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news.

Let us know for any further issue.
My System SpecsSystem Spec
Reply

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