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Windows 7: Another Bsod

02 Mar 2014   #1
Jgc333

Windws 7 64 Bit
 
 
Another Bsod

I thought i had fixed the issue since my laptop had not crashed in 2 days, im guessing its another driver? Here`s the dump file, can you please tell me whats causing the crash this time?

The driver causing the previous bsods was the intel wifi driver i think, but i installed the latest driver, just in case you see the 2 previous dump files. At this point idk what caused the most recent crash. I ran driver verifier and it blamed dtsoftbus01+1360 I ran a google search and it blamed it on daemon tools so i deleted that then restarted my computer to see if it crashed again and it several times here are the crash dumps i collected.


My System SpecsSystem Spec
.
02 Mar 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Alright since you said you uninstalled Daemon, I'll just go with the two after that,

This one is pointing to PowerDVD,

Code:
Unable to load image \??\C:\Program Files (x86)\CyberLink\PowerDVD13\Common\NavFilter\000.fcl, Win32 error 0n2
*** WARNING: Unable to verify timestamp for 000.fcl
*** ERROR: Module load completed but symbols could not be loaded for 000.fcl
Probably caused by : 000.fcl ( 000+1e2f )
Driver Reference Table - 000.fcl

Maybe try a reinstall of that.

Next one Realtek HiDefinition Audio driver,

Code:
Unable to load image \SystemRoot\system32\drivers\MBfilt64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MBfilt64.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
Probably caused by : MBfilt64.sys ( MBfilt64+1817 )
Driver Reference Table - MBfilt64.sys

That one is from 2009,

Code:
start             end                 module name
fffff880`09400000 fffff880`0940e000   MBfilt64 T (no symbols)           
    Loaded symbol image file: MBfilt64.sys
    Image path: \SystemRoot\system32\drivers\MBfilt64.sys
    Image name: MBfilt64.sys
    Timestamp:        Thu Jul 30 20:40:32 2009 (4A7267B0)
    CheckSum:         0000FF02
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try updating that,

MSI Global GT70 2OC
My System SpecsSystem Spec
02 Mar 2014   #3
Jgc333

Windws 7 64 Bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
Alright since you said you uninstalled Daemon, I'll just go with the two after that,

This one is pointing to PowerDVD,

Code:
Unable to load image \??\C:\Program Files (x86)\CyberLink\PowerDVD13\Common\NavFilter\000.fcl, Win32 error 0n2
*** WARNING: Unable to verify timestamp for 000.fcl
*** ERROR: Module load completed but symbols could not be loaded for 000.fcl
Probably caused by : 000.fcl ( 000+1e2f )
Driver Reference Table - 000.fcl

Maybe try a reinstall of that.

Next one Realtek HiDefinition Audio driver,

Code:
Unable to load image \SystemRoot\system32\drivers\MBfilt64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MBfilt64.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
Probably caused by : MBfilt64.sys ( MBfilt64+1817 )
Driver Reference Table - MBfilt64.sys

That one is from 2009,

Code:
start             end                 module name
fffff880`09400000 fffff880`0940e000   MBfilt64 T (no symbols)           
    Loaded symbol image file: MBfilt64.sys
    Image path: \SystemRoot\system32\drivers\MBfilt64.sys
    Image name: MBfilt64.sys
    Timestamp:        Thu Jul 30 20:40:32 2009 (4A7267B0)
    CheckSum:         0000FF02
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try updating that,

MSI Global GT70 2OC
I uninstalled Powerdvd because it was causing driver verifier to crash, and i uninstalled realtek audio drivers and just let windows update on its own.

Can you tell me what cause the crash on 3/1/2014 around 11 pm? That was the first crash that happened since 2 days of not crashing. Does it have to do something with intel graphics? Because before the crash when i surfing the web an error came out saying intel graphics has stopped working and recovered.

Thank you for taking the time to reply to my thread.
My System SpecsSystem Spec
.

02 Mar 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome,

I get these three drivers in that dump you're asking about,

Two Nvidia drivers,

Driver Reference Table - nvkflt.sys

Code:
start             end                 module name
fffff880`06c8f000 fffff880`06cdc000   nvkflt   T (no symbols)           
    Loaded symbol image file: nvkflt.sys
    Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
    Image name: nvkflt.sys
    Timestamp:        Sat Feb 08 07:42:25 2014 (52F65061)
    CheckSum:         0004EFA8
    ImageSize:        0004D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Reference Table - nvlddmkm.sys

Code:
start             end                 module name
fffff880`07206000 fffff880`07dff000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Feb 08 07:48:31 2014 (52F651CF)
    CheckSum:         00BC7EE8
    ImageSize:        00BF9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
They are newer drivers but you can try a clean install of the drivers.

Do a clean install of the display driver.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Install the driver again. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


And the XBox wireless driver,

Driver Reference Table - xusb21.sys

Code:
start             end                 module name
fffff880`2009a000 fffff880`200aad80   xusb21   T (no symbols)           
    Loaded symbol image file: xusb21.sys
    Image path: \SystemRoot\system32\DRIVERS\xusb21.sys
    Image name: xusb21.sys
    Timestamp:        Wed Apr 08 07:28:44 2009 (49DCB49C)
    CheckSum:         000135AC
    ImageSize:        00010D80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can try updating that,

Software Downloads: Xbox 360 Wireless Controller for Windows
My System SpecsSystem Spec
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 Another Bsod




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