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Windows 7: BSOD when closing/opening DOTA 2

02 Mar 2014   #1
clavepo031

Windows 7 ultimate 64bit
 
 
BSOD when closing/opening DOTA 2

hi guys I'm new here..

I was playing dota 2 and SOMETIMES when I close dota 2 it BSOD and also when I try to open it(but has more chances on BSOD when closing it)

sometimesit doesn't happen. this time DOTA 2 is already opened and I alt tab to swicth to my chromebrowser then it BSOD.

the bsod says "win32k.sys" but "cdd.dll" shows up most of the time.

IDK what's happening.. can you help me guys?


My System SpecsSystem Spec
.
05 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi clavepo031.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report us back for any further BSODs.
My System SpecsSystem Spec
05 Mar 2014   #3
clavepo031

Windows 7 ultimate 64bit
 
 
hey arc

thanks for the reply and the info dude.

my bsod stopped from appearing after reopening and closing dota 2 I don't know why though?

But I will try it. the fix you said.

I also have a problem.I bought this pc from a friend and he uninstalled his genuine windows 7 and installed a pirated version of windows7 hereon the pc.(I think,but it says it is activated though.)

will updating to sp1 and other updates affect my current os???
I have important work files so I don't want to lose it.

I'm gonna buy a genuine windows 8 but I'm still saving up for it.. T_T

thanks!!!
My System SpecsSystem Spec
.

06 Mar 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

A pirated os is subject to not work properly due to its own virtue. And, as per the forum rules we don't support the counterfeit installations.

Wish you good luck with genuine windows 8.
My System SpecsSystem Spec
06 Mar 2014   #5
clavepo031

Windows 7 ultimate 64bit
 
 

that's what I also decided to do. I have to backup my files and installwindwos 8

thanks for the help!
My System SpecsSystem Spec
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 BSOD when closing/opening DOTA 2




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