Frequent freezing and occasional BSOD

zebruh · 02 Mar 2014

Hey guys, I've had this computer for a couple of years and it's always had a problem with freezing and BSOD.

Sometimes I can go a few hours without any problems, but sometimes it'll freeze up after only a few minutes. I've got no idea what causes this.

It has frozen once and BSODed once while I've been writing this. When it BSODed, it got to 80% of whatever it was doing and then froze (as you can see in the pic I'll upload).

I've also downloaded the Windows Seven Forums Diagnostics Tool and will upload the results of that, too.

Please let me know what I can do to work out this issue, thanks! :)

koolkat77 · 03 Mar 2014

Enable Small Memory Dump following

Dump Files - Configure Windows to Create on BSOD

Based on the bugcheck on the picture, recommend you follow and complete the steps given below:

1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

10. Monitor hardware temperature for overheating issues with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well: