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Windows 7: Random BSOD possibly linked to Chrome

03 Mar 2014   #1
MoosterB

Windows 7 Ultimate x64
 
 
Random BSOD possibly linked to Chrome

Ok, this is my first time here, so I hope I have done everything right. Attached is the zip file from the SF diag tool. In it are the errors for 3 crash dumps.

Here is my story: I've always got blue screens since I built this computer about 8 months ago. It was very rare, we are talking less than once a month rare, when I am on the computer using it 10+ hours a day. About a month ago, I started BSODing much more often, and a few weeks ago, it happened 3 times in one day. I did some mild diagnostics on it using my own knowledge, and couldn't seem to come up with an answer, so I rage reformatted. The blue screens have definitely calmed down, but I have still gotten 3 in the last 2 weeks. I am not at all computer illiterate, but I have very little experience with diagnosing random BSOD crashes, so I come here seeking help.

There are a few things that may or may not be related to the crashing, and I'll list them here:

1.) About 50%-75% of the time I BSOD, right before it happens I click something in Chrome. I've always used Chrome and I've never noticed this happening before, until about a month ago. Also, about 50%-75% of the time it crashes when I do something in Chrome, the "something" I am doing is closing it.

2.) My headset (the USB audio device) has been acting funny lately. Sometimes randomly disconnecting, or saved sound settings resetting. It doesn't seem like it might be an issue, but maybe worth noting.

3.) My hard drive is a SSD. I would imagine these things can become unstable with page files, but I actually have no idea. It seems odd that they would all the sudden be more frequent.

4.) I can't think of any software or driver change that led to the increased frequency of the crashes. For the most part, I never install or update anything, ever. I have no AV, and the only auto-updating software on my computer is probably chrome and steam.

5.) Since my reformat, I have crashed 3 times. I can't for the life of me remember what I was doing on the first one, but I'm pretty sure I wasn't using chrome. On the second one, I closed chrome and crashed. On the third one, I clicked the "next page" button on a website in chrome.

I am honestly not really sure where to start on this. I would be more than happy to receive suggestions on possible fixes, but I am content with someone just pointing me in the right direction on how I could diagnose and fix this myself. Thanks for your time.


My System SpecsSystem Spec
.
04 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi MoosterB.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report back for any further BSODs.
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 Random BSOD possibly linked to Chrome




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