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Windows 7: BSOD at random times, often at startup

03 Mar 2014   #1
roncobb367

Windows 7 64 bit
 
 
BSOD at random times, often at startup

Many BSOD failures. Diagnostic file attached.
I have set the system to write a minidump, but the system does not write it.
Thanks in advance for our assistance


My System SpecsSystem Spec
.
04 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The uploaded zip does not contain any crash dump. Probably for the reason that all the BSODs are during startup?

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.It will open the system configuration window, with the "general" tab selected.
    • Click the "startup" tab. Click "Disable all" > Apply > OK.
    • Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
  3. Accept then restart.
Then try to boot again normally. Is it BSODing still?
My System SpecsSystem Spec
12 Mar 2014   #3
roncobb367

Windows 7 64 bit
 
 

Thanks for your reply.

I did disabled all startup programs as you suggested. did not get BSOD on startup. but, I have not gotten one for over a week even with the startup programs allowed. The issue is intermittent.

I cannot figure out why I do not get the minidump on crash. I have set the parameters as specified on the Microsoft website. And have confirmed the setting to be correct at the C: prompt. But still no minidump is found by SF_Diagnostic program - even though it says it copied it successfully. Can you assist with this?
My System SpecsSystem Spec
.

12 Mar 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you take a camera snap of your next BSOD? May be it will give us some hints.
My System SpecsSystem Spec
22 Mar 2014   #5
roncobb367

Windows 7 64 bit
 
 

I went for a week without a BSOD. Then shortly after startup I had another. I am sending a photo of the blue screen. Hope that helps.

I found a program called "WhoCrashed" and installed it. It had an option to force a manual BSOD, which I did. In this case, the minidump was written. But, on the most recent bluescreen the minidump was still not written. I left the blue screen up for about 10 minutes, thinking that it might take some time for the minidump to get written, but still no minidump.

Thanks
My System SpecsSystem Spec
22 Mar 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The camera snap helps.

Need a bit more. Post it following the Blue Screen of Death (BSOD) Posting Instructions. Attach the data in your next post. If there is no crash dump, that is OK.

Asking for it again, to see the latest situation.
My System SpecsSystem Spec
24 Mar 2014   #7
roncobb367

Windows 7 64 bit
 
 

Attached is latest result from SFDiagnositics. The minidump file is the one from my manual BSOD last week. The rest should be from the latest BSOD.

I did get a MIcorsoftNET Framework error while SFDiagnostics was running. I selected "contince" button to get thru it.
My System SpecsSystem Spec
24 Mar 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The crash dump included in the zip is manually created. Not relevant to debug the original issue of stop 0xF4.

Test your HDD using Data Lifeguard Diagnostic for Windows.

Download and install AMD AHCI driver update from AMD Chipset Drivers
It is a part of AMD Chipset Driver. THe installed one is very old.
Code:
fffff880`00dd2000 fffff880`00de8000   amd_sata   (deferred)             
    Image path: amd_sata.sys
    Image name: amd_sata.sys
    Timestamp:        Fri Nov 05 05:22:21 2010 (4CD34735)
    CheckSum:         00019FF4
    ImageSize:        00016000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let us know the results.
My System SpecsSystem Spec
24 Mar 2014   #9
roncobb367

Windows 7 64 bit
 
 

WD Diagnostcs passed - see attachment

There are multilple AMD ACHI downloads - see attached pdf file. Which one should I download?


Thanks
My System SpecsSystem Spec
25 Mar 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

First try the latest one, of 18.09.2013?
My System SpecsSystem Spec
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 BSOD at random times, often at startup




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