BSOD at random times, often at startup


  1. Posts : 6
    Windows 7 64 bit
       #1

    BSOD at random times, often at startup


    Many BSOD failures. Diagnostic file attached.
    I have set the system to write a minidump, but the system does not write it.
    Thanks in advance for our assistance
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The uploaded zip does not contain any crash dump. Probably for the reason that all the BSODs are during startup?

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.It will open the system configuration window, with the "general" tab selected.
      • Click the "startup" tab. Click "Disable all" > Apply > OK.
      • Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
    3. Accept then restart.

    Then try to boot again normally. Is it BSODing still?
      My Computer


  3. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #3

    Thanks for your reply.

    I did disabled all startup programs as you suggested. did not get BSOD on startup. but, I have not gotten one for over a week even with the startup programs allowed. The issue is intermittent.

    I cannot figure out why I do not get the minidump on crash. I have set the parameters as specified on the Microsoft website. And have confirmed the setting to be correct at the C: prompt. But still no minidump is found by SF_Diagnostic program - even though it says it copied it successfully. Can you assist with this?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Can you take a camera snap of your next BSOD? May be it will give us some hints.
      My Computer


  5. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #5

    I went for a week without a BSOD. Then shortly after startup I had another. I am sending a photo of the blue screen. Hope that helps.

    I found a program called "WhoCrashed" and installed it. It had an option to force a manual BSOD, which I did. In this case, the minidump was written. But, on the most recent bluescreen the minidump was still not written. I left the blue screen up for about 10 minutes, thinking that it might take some time for the minidump to get written, but still no minidump.

    Thanks
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    The camera snap helps.

    Need a bit more. Post it following the Blue Screen of Death (BSOD) Posting Instructions. Attach the data in your next post. If there is no crash dump, that is OK.

    Asking for it again, to see the latest situation.
      My Computer


  7. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #7

    Attached is latest result from SFDiagnositics. The minidump file is the one from my manual BSOD last week. The rest should be from the latest BSOD.

    I did get a MIcorsoftNET Framework error while SFDiagnostics was running. I selected "contince" button to get thru it.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    The crash dump included in the zip is manually created. Not relevant to debug the original issue of stop 0xF4.

    Test your HDD using Data Lifeguard Diagnostic for Windows.

    Download and install AMD AHCI driver update from AMD Chipset Drivers
    It is a part of AMD Chipset Driver. THe installed one is very old.
    Code:
    fffff880`00dd2000 fffff880`00de8000   amd_sata   (deferred)             
        Image path: amd_sata.sys
        Image name: amd_sata.sys
        Timestamp:        Fri Nov 05 05:22:21 2010 (4CD34735)
        CheckSum:         00019FF4
        ImageSize:        00016000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Let us know the results.
      My Computer


  9. Posts : 6
    Windows 7 64 bit
    Thread Starter
       #9

    WD Diagnostcs passed - see attachment

    There are multilple AMD ACHI downloads - see attached pdf file. Which one should I download?


    Thanks
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    First try the latest one, of 18.09.2013?
      My Computer


 

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