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Windows 7: BSOD UNEXPECTED_KERNEL_MODE_TRAP bug check 0x0000007f

03 Mar 2014   #1
Vadu

Windows 7 64-bit
 
 
BSOD UNEXPECTED_KERNEL_MODE_TRAP bug check 0x0000007f

Hi

I am writing in this forum as new member because I am facing the problem with BSOD and is happening on the DELL Inspiron laptop that is only two mounts old.


Reading the post on the forum I did see and download SF diagnostic toll in attachment is the folder created with this tool.
I will be very grateful if somebody can analyze the results and tell me what could be the reason for my problem.

Thanks in advance for cooperation and help.


My System SpecsSystem Spec
.
03 Mar 2014   #2
user31

Windows 7 Ultimate x64
 
 

Which antiviruses are installed, or do you have any is my question.
My System SpecsSystem Spec
04 Mar 2014   #3
Vadu

Windows 7 64-bit
 
 

My antivirus is ZoneAlarm and I have it installed on my other two Dell laptops for few years and I never have problems with them.
Maybe You or somebody else can tell me more analyzing the attached result file in my first post that was made by SF diagnostic tool.

Thank you
My System SpecsSystem Spec
.

04 Mar 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

A couple of things you need to do:

Code:
Host Name:                 VANJA
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build 7600
Update Windows 7 fully, including the optional updates.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 406f8, fffff80003052d30}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------
Start by checking the storage:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.

You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run.

Then run the short and long generic tests here:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
04 Mar 2014   #5
Vadu

Windows 7 64-bit
 
 

Thanks Golden for your sugestions.
I will try it and let You know about results.
Because of fuse time between our locations I will be able to give the results only afternoon when I get home after work.

I will try to post ASAP

Thanks for understending
My System SpecsSystem Spec
04 Mar 2014   #6
Vadu

Windows 7 64-bit
 
 

Just one thing more.
Regarding the updates of Windows 7 - I am always updating when there is new update.The only update that I did not done till now is SP1 for Windows 7.
If You think that even this one is important to do let me know.
My System SpecsSystem Spec
09 Mar 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Yes, it is...update to SP1 and any updates after that.
My System SpecsSystem Spec
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 BSOD UNEXPECTED_KERNEL_MODE_TRAP bug check 0x0000007f




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