Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD and Photoshop CS6

03 Mar 2014   #1
odessit40

Windows 7 Ultimate x64
 
 
BSOD and Photoshop CS6

Hello

Lately, my pc has been giving me a lot of headache. It seems to spit out BSOD randomly - every couple of weeks. But the biggest problem is that it crashes when I use some graphics oriented program such as Photoshop or Lightroom. (My guess heavy GPU burden).

Can you help me out - i am attahcing the minidump file

Any help would be greatly appreciated. I am actually considering swapping my Video card....I recently swamped my SSD as i thought this was the culprit.

Thanks


My System SpecsSystem Spec
.
04 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi odessit40.

Sorry to say that we are somehow clueless here. You have to do two things.

First, post it following the Blue Screen of Death (BSOD) Posting Instructions.

Second, fill up your system specs.
See your system specs and fill it up here.

Also, as the stop 0x124 BSODs are mostly hardware oriented, do some hardware tests.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
____________________________________
Code:
BugCheck 124, {0, fffffa800e465038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
My System SpecsSystem Spec
04 Mar 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Yes spec would be nice.
Photoshop need a lot of ram to work properly.
My System SpecsSystem Spec
.

30 Mar 2014   #4
odessit40

Windows 7 Ultimate x64
 
 

My pc just BSOD'ed again - this time stating it was a Hardware error.
I just started Lightroom and the system crapped out.
My System SpecsSystem Spec
30 Mar 2014   #5
odessit40

Windows 7 Ultimate x64
 
 

My pc just hit the temp of 62 degrees C, but I doubt it's a cause for concern?
My System SpecsSystem Spec
30 Mar 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

After three weeks, without any feedback to earlier suggestions and without any necessary information .......

I am sorry that I cannot be helpful in such a situation. May be anybody else .......
My System SpecsSystem Spec
30 Mar 2014   #7
peebee

Windows 7 x64
 
 

You need to do as Arc suggested and stress test your hardware. That's where the error exists. Most L1 cache errors are caused by excessive leakage, which is normally due to overheating processors.

Code:
===============================================================================
Common Platform Error Record @ fffffa800e465038
-------------------------------------------------------------------------------
Record Id     : 01cf35ac62458524
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/2/2014 0:14:38 (UTC)
Flags         : 0x00000002 PreviousError
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e4650b8
Section       @ fffffa800e465190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Write
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000100f43
Processor ID  : 0x0000000000000002
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e465100
Section       @ fffffa800e465250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000002
CPU Id        : 43 0f 10 00 00 08 04 02 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ fffffa800e465250
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e465148
Section       @ fffffa800e4652d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : DCACHEL1_DWR_ERR (Proc 2 Bank 0)
  Status      : 0xf62bc000da000145
  Address     : 0x00000002483d8b80
  Misc.       : 0x0000000000000000
My System SpecsSystem Spec
31 Mar 2014   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

62C for a PhenomII X4 is quite hot. I couldn't fins a spec, but I think max temp for them is 65C-68C.
My System SpecsSystem Spec
Reply

 BSOD and Photoshop CS6




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while using photoshop
I keep getting different kind of bsod while working on photoshop, i recently change my ram to PNY and did a memory test and no error shows. Could it be cause by not having enough video ram or maybe a OS problems.
BSOD Help and Support
BSOD while playing games and using photoshop.
As the title states, it happens when a game is running or I am using photoshop randomly. Sometimes I can play for a few hours before it happens, sometimes it happens within 5 minutes. I have attached the last two occurrences that happened. Also, I have already checked memory, and uninstalled and...
BSOD Help and Support
BSOD While Opening Photoshop CC
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: d1 BCP1: FFFFF8800FEA8040 BCP2: 0000000000000007 BCP3: 0000000000000000
BSOD Help and Support
BSOD photoshop
win 7 ultimate 64 bit(6.1, build 7600) MS -1453 intel Core i3 CPU M 330 @2.13Ghz(4CPU) 4096 MB RAM integrated video chip PS was working until recently laptop suddenly BSOD.I'm not sure how to go about this. Thank you for your response. Attached are the recent BSOD dumps
BSOD Help and Support
BSOD when in Photoshop
Hi! I've recently ( about 2 weeks ago) reformated and insalled windows 7 (x64 Ultimate) on a computer with few years old specs: CPU: AMD 64 X2 Dual Core 4400+ 2.31 2gb ram 80gb hdd motherboard GPU: NvidiaGeForce 6150SE nForce 430 2 dvd drives I mainly see the BSOD when I'm in photoshop...
BSOD Help and Support
BSoD Following Photoshop Install
Windows 7 64Bit OEM Installed about 4 weeks ago Brand new HDD at install, the rest of the hardware is about 9 months old Scenario: I installed a 30 day trial of Adobe PS CS5, today was the first day of the trial. I created an image in PS and when I went to save it my PC froze and Blue...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:20.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App