Random BSOD - Mostly when working with windows explorer


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    Random BSOD - Mostly when working with windows explorer


    Hey!

    For years I never had blue screen problems and I don't know how to handle them by myself. So I hope you can help me :)

    I checked the "BSOD - Posting Instructions" but there is no hint what type of dump I should create?

    So for now, I just have created the SF Debug Tool zip. Hope that is what you need.

    The BSOD's occur randomly, but most of the struggle I have when working with windows explorer. I had problems installing windows when installing the Intel Rapid Storage Technology Drivers. I think my Crucial M500 SSD don't like them and I got the BSOD everytime when windows starts. So I drop the installing of the RST driver and after I had no BSOD after restart. But now they occur random. Yesterday for example after plugging in a USB drive.

    I don't know where to start looking.

    Hope you guys can help!

    best regards,
    twentytwo
      My Computer


  2. Posts : 531
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Welcome to W7F

    In your computer, go to C:\Windows\Minidump
    Inside this directory will be the files we need.
    Make a zip file of any .dmp file with a current date.
    I say current date, because since you didn't know about the location you might have older dmp files that won't pertain to your current issue.

    I hope that helps.
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hey Gandalf,

    In the attachments are the dumps that were in C:\Windows\Minidump.

    thank you!


    best regards,
    twentytwo
      My Computer


  4. Posts : 531
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    I think we got a break. All four file point to a disk drive.
    According to your System Specs you have a Crucial M500 120GB Samsung 2TB.
    Do you have any other hard drives connected to this computer?
    If not, then you need a Crucial drive diagnostic tool.
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Those both drives are internal drives. Also I have a 340GB external drive and a 16GB USB Drive.

    But I think the Diagnostic Tool is good start. I will have a look.

    Thanks!
      My Computer


  6. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Okay, I saw that I haven't the latest BIOS update. So I updated the BIOS and hope that helps with the BSODs.
    But now at a restart there is a message that the boot device is inaccessable. But if I say continue, windows is starting.

    Andy Ideas? Should I do the windows repair process?

    Edit: There is no Crucial Diagnostic Tool. But the latest Crucial Firmware Update is installed.

    best regards,
    twentytwo
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    And for the record, a new dump file from the actual BSOD
      My Computer


  8. Posts : 531
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #8

    This new dmp points again to a hard drive.
      My Computer


 

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