Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD caused by ntoskrnl.exe and other...

06 Mar 2014   #1
PadeLee

Microsoft Windows 8.1 Pro 64-bi
 
 
Random BSOD caused by ntoskrnl.exe and other...

Hello guys, for one more times i have a problem with Blue Screens. FFS i have made 2 more topics before some time but the problems still occur. @Arc helped me out but i still have problems dont know what to do. Need a permanent solution. I got some dumps manually because my system deleted any file that is in the Minidump folder.
Please help me out!!
Notice: Check my dumps too !! (Couldn't upload it here) https://www.dropbox.com/s/9p83p0xyey2rq51/More%20Dumps%20by%20ME.zip


My System SpecsSystem Spec
.

06 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi PadeLee.

I worked two times with your BSOD issues earlier.
So the issues are always different, and not any continuation to each other. Unfortunately we cannot predict which software/driver will bug out and when.

Same this time. Now it is Microsoft LifeCam.
Code:
BugCheck 9F, {3, fffffa800a708060, fffff80000b9c3d8, fffffa800a6dc010}

*** WARNING: Unable to verify timestamp for VX1000.sys
*** ERROR: Module load completed but symbols could not be loaded for VX1000.sys
Probably caused by : VX1000.sys

Followup: MachineOwner
---------
Which is very old.
Code:
fffff880`07e02000 fffff880`07ffc000   VX1000   T (no symbols)           
    Loaded symbol image file: VX1000.sys
    Image path: VX1000.sys
    Image name: VX1000.sys
    Timestamp:        Tue Apr 28 07:25:28 2009 (49F66210)
    CheckSum:         001FB42B
    ImageSize:        001FA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Search for possible updates in Software Downloads: LifeCam VX-1000

Also, as it appears to be a custom built (on Gigabyte GA-970A-D3 motherboard), Disable hibernate.

Let us know the results.

Edit: If you want a permanent solution, do it, following every step properly:
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
06 Mar 2014   #3
PadeLee

Microsoft Windows 8.1 Pro 64-bi
 
 

Arc you are awesome man, thanks for the insta-reply. So i disabled hibernate and checked for newer version of the lifecam drivers but nothing new. The drivers that cause BSOD are version 3.22 and the latest i've found are these. So what am i supposed to do? Also through Windows Update i get the same version 3.22 which was released in 2009 ;(
My System SpecsSystem Spec
.


06 Mar 2014   #4
PadeLee

Microsoft Windows 8.1 Pro 64-bi
 
 

Please check my other dumps too.
Thanks again keep up the good job!
My System SpecsSystem Spec
07 Mar 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by PadeLee View Post
Arc you are awesome man, thanks for the insta-reply. So i disabled hibernate and checked for newer version of the lifecam drivers but nothing new. The drivers that cause BSOD are version 3.22 and the latest i've found are these. So what am i supposed to do? Also through Windows Update i get the same version 3.22 which was released in 2009 ;(
You can contract the vendor (microsoft) and explain the situation to them.

Otherwise you can disable the cam.

There is no reason to check the other dumps, as they will not reflect the present situation.
My System SpecsSystem Spec
07 Mar 2014   #6
PadeLee

Microsoft Windows 8.1 Pro 64-bi
 
 

I contacted microsoft. But please check my other dumps i ask you because i got BSOD's and i dont know the reason. The thing is that when i think that my system is healthy i get BSOD's. Please Arc make me this favor. Just to ensure that it is not a hardware problem. Please!
My System SpecsSystem Spec
08 Mar 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Attachment 309515

Display issue, as is .....
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa800a5cf090, fffff88004838e80, 0, 0}

Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ae80 )

Followup: MachineOwner
---------
As it did not continue after 22/01, I dont see any reason to pay attention to them ATM.

Concentrate on the webcam issue.

If you are concerned about the hardware, take some tests.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
My System SpecsSystem Spec
08 Mar 2014   #8
PadeLee

Microsoft Windows 8.1 Pro 64-bi
 
 

I'll run the tests but keep in mind that I have force-closed the PC many times so I'm afraid that maybe the mobo is kinda damaged or sth... Anyways I will post the results of the tests
Thanks again
My System SpecsSystem Spec
08 Mar 2014   #9
PadeLee

Microsoft Windows 8.1 Pro 64-bi
 
 

Ok i ran gpu tests for around 15 mins and no error temps good. What about the driver issues BSOD's you got there from my dumps? And one more question your win7 theme i awesome can you share it with me
You are awesome thanks for trying to help me ))
My System SpecsSystem Spec
09 Mar 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
Reply

 Random BSOD caused by ntoskrnl.exe and other...




Thread Tools





Similar help and support threads
Thread Forum
Random BSOD caused by ntoskrnl.exe
Hi, I built a new computer a few months ago and I have recently been getting random hangs/freezes on my computer where nothing responds and I have to turn power off/on again. I did a fresh install of windows to try and sort things out but now i've been getting random BSOD instead. There's no...
BSOD Help and Support
Random BSOD's, Mostly caused by ntoskrnl.exe
Hi, i'm receiving random BSOD's for a long time. I want to fix it but i don't know much about it, so sorry if it isn't the good information. According to BlueScreenView, it's mostly the ntoskrnl.exe, but there are also messages about AsrOcDrv.sys, nvlddmkm.exe and ntfs.exe. I just did wat the BSOD...
BSOD Help and Support
Random BSOD caused by ntoskrnl.exe and Wdf01000.sys
I have been getting random BSOD and sometimes there wasn't even any blue screen. It just hangs there, even when I was just watching videos. Any help? I've attached the necessary files
BSOD Help and Support
BSOD at random intervals caused by NTOSKRNL.exe
Hi, I'm new here, but not new to IT and I'm quickly running out of ideas on this one. PC started to BSOD at random intervals. I haven't been able to narrow down the culprit though. Below, I have attached the last few crash dumps from whocrashed. Only thing I've done out of the ordinary recently...
BSOD Help and Support
Laptop random BSOD Probably caused by : ntoskrnl.exe
Hi all, The past month the laptop of a friend of my gives BSOD and he asked me for help. His laptop systems specs are: Microsoft Windows 7 Enterprise HP EliteBook 8760w Intel i7-2820QM CPU @ 2.30 ghz (8 CPU's) Memory 16 gb
BSOD Help and Support
Random BSOD caused by ntoskrnl.exe
Hello guys. For some reason I get these random BSODs on this computer. I viewed dmp files in BluescreenView and it showed me that ntoskrnl.exe is causing the crash. I have reinstalled windows already (win7x64 ultimate), same thing happens randomly. First attachment is dmp files Second is the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App