Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when playing YouTube videos

06 Mar 2014   #1
00zim00

Windows 8.1 Pro X64
 
 
BSOD when playing YouTube videos

Hi All, thanks in advance for your help

I have a brand new pc, Haven't had any issues with it even playing new higher end games like Thief.

But I have got a BSOD twice now, and they both occurred under the same circumstances.

When watching a video on youtube (this dosnt happen 99.9% of the time) I might pause the video. then press play not long after. the computer freezes up, sound gets suck playing the last sound it was playing
and instantly the BSOD screen comes up saying its going to restart in a moment. the first code i got was 0xa0000001 . I wasn't able to write down the second code in time.

My first though was that it was something to do with flash player, but now my inclining makes me feel its something to do with my graphics driver. But im really not sure so here i am asking for kindly help


My System SpecsSystem Spec
.

06 Mar 2014   #2
3Colors

64-bit Windows 7 Professional
 
 

I'm no expert, but I try to disable the use of hardware in the flash player. Just to see if that can solve the problem for now.
My System SpecsSystem Spec
06 Mar 2014   #3
00zim00

Windows 8.1 Pro X64
 
 

Quote   Quote: Originally Posted by 3Colors View Post
I'm no expert, but I try to disable the use of hardware in the flash player. Just to see if that can solve the problem for now.
Good point, ill give it a go for now. :P
My System SpecsSystem Spec
.


06 Mar 2014   #4
3Colors

64-bit Windows 7 Professional
 
 

If that works, great. Until an expert comes to give a complete solution to the problem.
My System SpecsSystem Spec
06 Mar 2014   #5
peebee

Windows 7 x64
 
 

Not an expert either but I can see the bugcheck is occurring in the atikmdag.sys driver. If you can update this driver then I would go that route. I would also suggest running a few tools to stress test the video chipset as well as main system memory.
My System SpecsSystem Spec
07 Mar 2014   #6
00zim00

Windows 8.1 Pro X64
 
 

So i checked what drivers were upto date and everything was except for:

Realtek high definition audio
intel 8 series/c220 chipset family Sata AHCI controller
Intel Ethernet connection i217-V

i have updated them all except i cant find a driver for intel 8 series/c220 chipset family Sata AHCI controller.
I found a driver for it but its still saying its out of date even know it was released last month.

and in regards to the atikmdag.sys, googling tells me its something to do with nearly all the ATI drivers, even the newer ones. I have double checked that the driver is up to date.
and there are many many different solutions/suggestions for this BOSD caused by atikmdag.sys. however some are so different ill just wait for an expert reply before i start changing things.
My System SpecsSystem Spec
Reply

 BSOD when playing YouTube videos




Thread Tools





Similar help and support threads
Thread Forum
BSOD playing DotA 2,watching videos on Youtube
Hi guys. I reformatted my pc a week ago because of BSOD problem. After that Im still getting BSOD. It happens everytime I played DotA 2 or watching videos on youtube (usually after 20mins). Im getting annoyed with this, please help :cry: This is what I got after following the posting...
BSOD Help and Support
BSOD while multitasking/gaming/playing a lot of youtube videos
This past week I've encountered a BSOD almost daily and I really don't know what to do about it. I feel bad pandering for help on the internet but I'm not really sure where else to turn as I built this computer myself. Each time I get a blue screen, my audio cuts out for a couple seconds, the...
BSOD Help and Support
BSOD reoccurring while playing Battlefield 3, Youtube videos.
I have a reoccurring BSOD happening mostly while playing Youtube videos, it has happened also while trying to load BF3 and with general computer usage specifically using Firefox. Had random computer freezing with no error message when downloading game patches for League of Legends or transferring...
BSOD Help and Support
BSOD playing starcraft II, watching youtube videos
Hi, BSOD have been occurring every 2-3 days, mostly while watching YouTube videos and playing games. System spec: Model: ASUSTeK K52JT x64 - the original installed OS is on the system. - full retail - What is the age of system (hardware): 2009 i think? - What is the age of OS installation:...
BSOD Help and Support
BSOD Playing BF3, watching Youtube videos
Hi! I have this usually when playing Battlefield 3 or just watching videos from youtube. Sometimes error message in the BSOD is "SYSTEM EXCEPTION" or "MEMORY MANAGEMENT" - W7 Home Premium x64 - the original installed OS - full retail version
BSOD Help and Support
BSOD on FB and playing videos on Youtube.
System Specs. -Windows 7 x 86 32Bit -Original OS, Windows 7 -Windows 7 reinstalled fresh. -PC age and hardware 9-10 months old approx Attached file as instructed. It has been re-occuring when i play videos (Youtube, Online streaming) and anything to do with fb games as well. Sometimes...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App