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Windows 7: BSOD, multiple issues - nvlddmkm.sys ntsokrnl.sys dxgmms1.sys hal.dll

06 Mar 2014   #1
Ghostofdelta

Windows 7 Ultimate 64 bit
 
 
BSOD, multiple issues - nvlddmkm.sys ntsokrnl.sys dxgmms1.sys hal.dll

First of all apologies if I am doing any of this wrong, I am not very experienced with this sort of thing.

I know nothing about overclocking and my computer is stock standard.

I was having more bluescreen issues previously that seemed to point to the networking drivers, and I updated those and was having less issues for a while.

I believe the current ones are relating to either my video card (Nvidia 680) or onboard graphics (i7-4770). The drivers for both should be completely up to date.

uploading my latest 3 dumps in the zip file (I believe CC cleaner cleaned the rest).

I would greatly appreciate any help with this matter

-Ghost


My System SpecsSystem Spec
.

09 Mar 2014   #2
Ghostofdelta

Windows 7 Ultimate 64 bit
 
 

Update: Another bluescreen

Added the latest crash dump
My System SpecsSystem Spec
09 Mar 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Ghostofdelta.

Install the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Also Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark


Let us know the results.
My System SpecsSystem Spec
.


09 Mar 2014   #4
Ghostofdelta

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Hi Ghostofdelta.

Install the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Also Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark


Let us know the results.
Thanks for the response, will try this soon (although i have done this with previously with an earlier set of drivers and was still having no luck. Willing to try anything though.

Stress testing the card is a good idea
My System SpecsSystem Spec
09 Mar 2014   #5
Ghostofdelta

Windows 7 Ultimate 64 bit
 
 

One question Arc, what settings do I use in Furmark?
edit - sorry, the link you provided shows it. Sorry about that.

I ran the stress test for 10 minutes, got to 89 degrees and was stable there for the last 5 minutes of the test. I noticed nothing look odd during the test, so it looks good from that angle.

I should also note my pc sometimes has issues booting to windows, and occassionally hangs on the windows loading screen. A reset almost always follows with the message that windows failed to start, and gives me the option to repair or to start windows. Selecting start windows almost always works. Sometimes it doesn't and it won't work for the next 5 or so tries it won't boot up and either hangs or tells me there is a disk read error. I have tried running tests on the drive and nothing comes up as being an issue.
My System SpecsSystem Spec
09 Mar 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Ghostofdelta View Post
.......... there is a disk read error. I have tried running tests on the drive and nothing comes up as being an issue.
Have a try: SeaTools for DOS and Windows - How to Use

If it passes, and still the same issue occurs, let us know. We have to think alternatively.
My System SpecsSystem Spec
09 Mar 2014   #7
Ghostofdelta

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by Ghostofdelta View Post
.......... there is a disk read error. I have tried running tests on the drive and nothing comes up as being an issue.
Have a try: SeaTools for DOS and Windows - How to Use

If it passes, and still the same issue occurs, let us know. We have to think alternatively.
Thanks mate, will give this a go and see what happens.
My System SpecsSystem Spec
09 Mar 2014   #8
Ghostofdelta

Windows 7 Ultimate 64 bit
 
 

I performed all 3 tests as non seagate drives would allow, and my SSD (windows boot) passed all of them. The other 2 hard drives shouldn't affect the windows boot (I think) but they passed the two shorter tests and the longer tests are currently running. Is it worth waiting for those?
My System SpecsSystem Spec
09 Mar 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The SSD is samsung. Make it sure that it is running with the latest firmware.
How to Upgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews

Post a screenshot of all your discs using CrystalDiskInfo - Software - Crystal Dew World

Reseat the sata and power.
If the SATA cables are corrupt (you have to judge those carefully), replace those.
My System SpecsSystem Spec
09 Mar 2014   #10
Ghostofdelta

Windows 7 Ultimate 64 bit
 
 

SSD is at the latest firmware,

tried to run the benchmarking software to see how it would stress test, and it bluescreened as soon as the test started.

Uploading the dump and will try again and see if the same thing happens.
My System SpecsSystem Spec
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 BSOD, multiple issues - nvlddmkm.sys ntsokrnl.sys dxgmms1.sys hal.dll




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