BSOD During Shutdown


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    BSOD During Shutdown


    Hello everyone,

    I keep getting a BSOD during shutdown, while on the "Shutting Down..." screen. It's happened the last 3 times I've shutdown/restarted my computer and I'm not sure how to solve the issue. I don't recall it happening after any particular installation of anything.

    Can anyone please help?
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to Seven Forums.

    dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    Driver Reference Table - dtsoftbus01.sys

    Daemon Tools/Alchohol is known to cause BSODs:
    How to remove sptd.sys from system
    Registry and SPTD problems | DAEMON Pro Help

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

    PTSimBus.sys Thu Jun 18 08:20:48 2009 (4A39A480)
    PenTablet Bus enumerator
    Driver Reference Table - PTSimBus.sys

    Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

    Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

    Run a Hard Drive test: https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


    Run Disk Check on your Hard Drive(s): Disk Check

    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

    Post back results.

    BSOD SUMMARY
    Code:
    Debug session time: Sat Mar  8 01:17:29.411 2014 (UTC + 6:00)
    System Uptime: 5 days 19:08:47.110
    *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
    Probably caused by : usbhub.sys
    BugCheck 9F, {3, fffffa800a86f060, fffff8000204a3d8, fffffa800a793ab0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Bugcheck code 0000009F
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800a86f060, Physical Device Object of the stack
    Arg3: fffff8000204a3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800a793ab0, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_usbhub.sys
    MaxSpeed:     3300
    CurrentSpeed: 3309
    BiosVersion = F13
    BiosReleaseDate = 03/20/2012
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = Z68A-D3H-B3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


 

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