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Windows 7: BSOD During Shutdown

07 Mar 2014   #1
lobodomy

Windows 7 Ultimate x64
 
 
BSOD During Shutdown

Hello everyone,

I keep getting a BSOD during shutdown, while on the "Shutting Down..." screen. It's happened the last 3 times I've shutdown/restarted my computer and I'm not sure how to solve the issue. I don't recall it happening after any particular installation of anything.

Can anyone please help?


My System SpecsSystem Spec
.
07 Mar 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to Seven Forums.

dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Win7
Driver Reference Table - dtsoftbus01.sys

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

PTSimBus.sys Thu Jun 18 08:20:48 2009 (4A39A480)
PenTablet Bus enumerator
Driver Reference Table - PTSimBus.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Post back results.

BSOD SUMMARY
Code:
Debug session time: Sat Mar  8 01:17:29.411 2014 (UTC + 6:00)
System Uptime: 5 days 19:08:47.110
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by : usbhub.sys
BugCheck 9F, {3, fffffa800a86f060, fffff8000204a3d8, fffffa800a793ab0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800a86f060, Physical Device Object of the stack
Arg3: fffff8000204a3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800a793ab0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_usbhub.sys
MaxSpeed:     3300
CurrentSpeed: 3309
BiosVersion = F13
BiosReleaseDate = 03/20/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = Z68A-D3H-B3
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My System SpecsSystem Spec
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 BSOD During Shutdown




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