Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD During Shutdown

07 Mar 2014   #1

Windows 7 Ultimate x64
BSOD During Shutdown

Hello everyone,

I keep getting a BSOD during shutdown, while on the "Shutting Down..." screen. It's happened the last 3 times I've shutdown/restarted my computer and I'm not sure how to solve the issue. I don't recall it happening after any particular installation of anything.

Can anyone please help?

Attached Files
File Type: zip (1.91 MB, 2 views)
My System SpecsSystem Spec

07 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit

Welcome to Seven Forums.

dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Windows 7
Driver Reference Table - dtsoftbus01.sys

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

PTSimBus.sys Thu Jun 18 08:20:48 2009 (4A39A480)
PenTablet Bus enumerator
Driver Reference Table - PTSimBus.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test:

Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Post back results.

Debug session time: Sat Mar  8 01:17:29.411 2014 (UTC + 6:00)
System Uptime: 5 days 19:08:47.110
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by : usbhub.sys
BugCheck 9F, {3, fffffa800a86f060, fffff8000204a3d8, fffffa800a793ab0}
Bugcheck code 0000009F
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800a86f060, Physical Device Object of the stack
Arg3: fffff8000204a3d8, nt!TRIAGE_9F_POWER on Windows 7, otherwise the Functional Device Object of the stack
Arg4: fffffa800a793ab0, The blocked IRP
MaxSpeed:     3300
CurrentSpeed: 3309
BiosVersion = F13
BiosReleaseDate = 03/20/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = Z68A-D3H-B3
My System SpecsSystem Spec

 BSOD During Shutdown

Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 09:19 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33