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Windows 7: BSOD while playing and only while playing AC4


07 Mar 2014   #1

Windows 7 Ultimate 64 bit
 
 
BSOD while playing and only while playing AC4

So I play a lot of games on high settings like Skyrim, Saints Row 4, Portal 2 and now I've started playing AC4. For the first time after 2 months with this build I've gotten a BSOD. The first one I quickly figured out to be me forgetting to leave open a daemon driver, this one I just can't seem to figure out. Any help would be great!

I have attached the SF_debug result, thanks!




Attached Files
File Type: zip debug-IAN-PC-Fri_03_07_2014_224316_44.zip (671.4 KB, 4 views)
My System SpecsSystem Spec
.

08 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Hi there,

The first two drivers pointed to are from Avast,

Code:
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Driver Reference Table - aswSnx.SYS

Code:
Unable to load image \??\C:\Windows\system32\drivers\aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
Driver Reference Table - aswSP.SYS

Uninstall that AV Uninstallers and install

Microsoft Security Essentials - Microsoft Windows as it's known to not cause crashes.

The other driver is your display driver,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x7e901
Code:
start             end                 module name
fffff880`1104f000 fffff880`11c96000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Aug 30 17:02:50 2013 (522132AA)
    CheckSum:         00BF596C
    ImageSize:        00C47000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is the 13.9 driver we usually recommend, you can try a clean install of that,

How-To Uninstall AMD Catalyst Drivers From A Windows Based System

Drivers - Clean Left over Files after Uninstalling

Previous AMD Catalyst? Display Drivers
My System SpecsSystem Spec
08 Mar 2014   #3

Windows 7 Ultimate 64 bit
 
 

I'll try both of these things, I'll get back if I find another BSOD, as I've already gone through 3 with this game I most likely will Thanks!
My System SpecsSystem Spec
.


08 Mar 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

You're welcome.

Let us know how it goes.
My System SpecsSystem Spec
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 BSOD while playing and only while playing AC4




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