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Windows 7: BSOD while using uTorrent


08 Mar 2014   #1

Windows 7 Home Premium (64bit)
 
 
BSOD while using uTorrent

Hello guys,
I've been experiencing a BSOD while using uTorrent very frequently,and it prevents me from downloading everything(I get it 20-20minutes after launching uTorrent)
I followed the required steps to collect information about this problem with the tool provided on forum,so I uploaded an archive with the file needed.
Here's some information about the error I got:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1040
Files that help describe the problem (some files may no longer be available)
030814-27627-01.dmp
WER-69841-0.sysdata.xml

Extra information about the problem
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001A106FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I also uploaded the 3 dump files created for the event.
Thank you all for your help,hope I can finally get a solution.




Attached Files
File Type: rar aldoalpha dump files.rar (75.8 KB, 1 views)
File Type: rar aldoalpha.rar (963.5 KB, 1 views)
My System SpecsSystem Spec
.

08 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

McAfee is a known cause of BSOD's. Please remove it. Also remove ESET for the time being if you have it. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.
dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Windows 7
Driver Reference Table - dtsoftbus01.sys

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

AiCharger.sys Fri Sep 23 08:04:40 2011 (4E7BE938)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
Driver Reference Table - AiCharger.sys

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s): Disk Check

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


BSOD SUMMARY:
Code:
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Mar  8 15:48:18.931 2014 (UTC + 6:00)
System Uptime: 0 days 0:20:24.790
BugCheck D1, {28, 2, 0, fffff88001a106fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Mar  8 05:52:49.542 2014 (UTC + 6:00)
System Uptime: 0 days 0:16:39.401
BugCheck D1, {28, 2, 0, fffff880019926fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Mar  8 05:29:45.185 2014 (UTC + 6:00)
System Uptime: 1 days 8:55:37.044
BugCheck D1, {28, 2, 0, fffff88001a106fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
My System SpecsSystem Spec
09 Mar 2014   #3

Windows 7 Home Premium (64bit)
 
 

I tried to uninstall McAfee and Daemon Tools,but the situation is the same.
(I also tried to clean my pc up with the tips provided)
I did not try to uninstall ESET yet,but it's strange,because I installed ESET when I bought my computer,and it never gave me that problem.
Could the problem be in another software/application?
Thanks for your patience.

EDIT: I found something named "Shared C-Runtime for x64" by McAfee on programs installed.
Tomorrow I'll give a try uninstalling it,may it be the reason for that annoying bsod?
My System SpecsSystem Spec
.


10 Mar 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Let us see any further BSODs after applying the suggestions of post #2.
My System SpecsSystem Spec
Reply

 BSOD while using uTorrent




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