BSOD while using uTorrent


  1. Posts : 2
    Windows 7 Home Premium (64bit)
       #1

    BSOD while using uTorrent


    Hello guys,
    I've been experiencing a BSOD while using uTorrent very frequently,and it prevents me from downloading everything(I get it 20-20minutes after launching uTorrent)
    I followed the required steps to collect information about this problem with the tool provided on forum,so I uploaded an archive with the file needed.
    Here's some information about the error I got:

    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1040
    Files that help describe the problem (some files may no longer be available)
    030814-27627-01.dmp
    WER-69841-0.sysdata.xml

    Extra information about the problem
    BCCode: d1
    BCP1: 0000000000000028
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88001A106FD
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I also uploaded the 3 dump files created for the event.
    Thank you all for your help,hope I can finally get a solution.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    McAfee is a known cause of BSOD's. Please remove it. Also remove ESET for the time being if you have it. Use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.
    dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    Driver Reference Table - dtsoftbus01.sys

    Daemon Tools/Alchohol is known to cause BSODs:
    How to remove sptd.sys from system
    Registry and SPTD problems | DAEMON Pro Help

    AiCharger.sys Fri Sep 23 08:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    Driver Reference Table - AiCharger.sys

    Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Run Disk Check on your Hard Drive(s): Disk Check

    Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

    Run a Hard Drive test: https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


    BSOD SUMMARY:
    Code:
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Mar  8 15:48:18.931 2014 (UTC + 6:00)
    System Uptime: 0 days 0:20:24.790
    BugCheck D1, {28, 2, 0, fffff88001a106fd}
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Mar  8 05:52:49.542 2014 (UTC + 6:00)
    System Uptime: 0 days 0:16:39.401
    BugCheck D1, {28, 2, 0, fffff880019926fd}
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Mar  8 05:29:45.185 2014 (UTC + 6:00)
    System Uptime: 1 days 8:55:37.044
    BugCheck D1, {28, 2, 0, fffff88001a106fd}
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


  3. Posts : 2
    Windows 7 Home Premium (64bit)
    Thread Starter
       #3

    I tried to uninstall McAfee and Daemon Tools,but the situation is the same.
    (I also tried to clean my pc up with the tips provided)
    I did not try to uninstall ESET yet,but it's strange,because I installed ESET when I bought my computer,and it never gave me that problem.
    Could the problem be in another software/application?
    Thanks for your patience.

    EDIT: I found something named "Shared C-Runtime for x64" by McAfee on programs installed.
    Tomorrow I'll give a try uninstalling it,may it be the reason for that annoying bsod?
    Last edited by aldoalpha; 09 Mar 2014 at 18:08.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Let us see any further BSODs after applying the suggestions of post #2.
      My Computer


 

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