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Windows 7: BSOD help, error code 0x0000000a & 0x000000d1


08 Mar 2014   #1

Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
 
 
BSOD help, error code 0x0000000a & 0x000000d1

Hello, i have been getting bsod lately and i got 2 of them, i didn't install anything new or was playing games before the bsod, the attachment contains all the information needed, by the .bat program from the sticky.

Thank you in advance.



Attached Files
File Type: zip debug-NINETAILZ-03_08_2014_Sat_202656_15.zip (787.5 KB, 6 views)
My System SpecsSystem Spec
.

08 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

e1y60x64.sys Tue Aug 19 03:45:05 2008 (48A9ED61)
Intel(R) 82567LM Gigabit Network Connection
Driver Reference Table - e1y60x64.sys

netw5v64.sys Thu Mar 26 22:21:24 2009 (49CBAB84)
Intel Wireless WiFi Link Driver
Driver Reference Table - netw5v64.sys

igdkmd64.sys Sat Feb 12 01:16:32 2011 (4D558B10)
Intel Graphics driver
Driver Reference Table - igdkmd64.sys

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

dtsoftbus01.sys Thu Jun 20 13:22:51 2013 (51C2ADCB)
Daemon Tools driver [br] Possible BSOD issues in Windows 7
Driver Reference Table - dtsoftbus01.sys

Uninstall AVAST for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run Disk Check on your Hard Drive(s): Disk Check

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Dump Information:
Code:
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Mar  9 07:01:46.377 2014 (UTC + 6:00)
System Uptime: 1 days 1:54:14.047
BugCheck A, {0, 2, 0, fffff80002a1d477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
My System SpecsSystem Spec
09 Mar 2014   #3

Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
 
 

I didn't found any update for the Intel(R) 82567LM Gigabit Network Connection do i have to uninstall it?
sptd.sys wasn't in my pc so i uninstalled the daemon tools
I did all of the steps in the bottom like disk check, clean boot, reduce start up programs, changed my antivirus to Microsoft one

Here my hard drive's screen shot: http://i.imgur.com/J0lgAgA.png
I wasn't able to run seatools as this error show's up then becomes unresponsive: http://i.imgur.com/RVvrs5B.png
My System SpecsSystem Spec
.


09 Mar 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software Downloads

For seatools. read the Info under step 2, about AHCI.
My System SpecsSystem Spec
09 Mar 2014   #5

Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
I downloaded from the site you provided but it didn't install nothing, and for seatools i don't understand those advance stuff
My System SpecsSystem Spec
10 Mar 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by ninetailz View Post
Quote   Quote: Originally Posted by koolkat77 View Post
I downloaded from the site you provided but it didn't install nothing, and for seatools i don't understand those advance stuff
The device for which the driver is failing is Intel(R) WiFi Link 5100 AGN. No adequate reason for "not install nothing".

Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software Downloads
BSOD help, error code 0x0000000a & 0x000000d1-2014-03-10_185246.jpg

The screenshot is of this page. The suggested driver is right and appropriate.

And for seatools you dont understand the above stuff.

Be a bit more clear? Are you failing to understand anything? Or you are unable to understand it? The clarity is needed in your response.


My System SpecsSystem Spec
10 Mar 2014   #7

Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by ninetailz View Post
Quote   Quote: Originally Posted by koolkat77 View Post
I downloaded from the site you provided but it didn't install nothing, and for seatools i don't understand those advance stuff
The device for which the driver is failing is Intel(R) WiFi Link 5100 AGN. No adequate reason for "not install nothing".

Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software Downloads
Attachment 309747

The screenshot is of this page. The suggested driver is right and appropriate.

And for seatools you dont understand the above stuff.

Be a bit more clear? Are you failing to understand anything? Or you are unable to understand it? The clarity is needed in your response.
Did i install it correctly? -->
and for seatools i am failing to understand those bios stuff under section 2
My System SpecsSystem Spec
11 Mar 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

It appears to be the right driver.

I think you are not that much aware of the internals of computers? Otherwise you have understood the BIOS setup.
In remote assistance, we can suggest the steps only. Cannot work in hand. If you cannot follow the suggestions, it is better you contract any PC repair person, rather than breaking or damaging anything by trying it yourself.
My System SpecsSystem Spec
12 Mar 2014   #9

Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
 
 

I again had a bsod, i started speedfan and in middle of it starting the bsod happened and my lap restarted. dump is in the attachment


Attached Files
File Type: zip debug-NINETAILZ-03_12_2014_Wed_175012_72.zip (1,010.0 KB, 2 views)
My System SpecsSystem Spec
13 Mar 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Intel Rapid Storage.
Code:
BugCheck D1, {fffff880038213eb, 2, 0, fffff880014d290c}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+8490c )

Followup: MachineOwner
---------
It is one of the most crash prone things. You should not use it. But, unfortunately you cannot uninstall or disable it, because it is ....
Code:
Intel(R) Mobile Express Chipset SATA RAID Controller
If you disable it now, windows will refuse to boot. Windows can boot only on the storage controller on which it actually installed.

The only thing that you can do is to boot into the BIOS. Disable RAID. Disable intel rapid storage / intel smart response. Set the storage controller to AHCI mode.
Then perform a Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
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 BSOD help, error code 0x0000000a & 0x000000d1




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