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Windows 7: New Build, Multiple BSOD, Unknown error code

11 Mar 2014   #31
ddg5006

Microsoft Windows 7 64-bit 7600
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by ddg5006 View Post

but what are the dumps telling you ? Would installing SP1 really resolve these BSOD issues ?
Before installing SP1, what the dump told is meaningless.

And installing SP1 is the first step to troubleshoot your issue. Unfortunately there is no fix button. You have to go through a process.

You post a report following Windows Genuine and Activation Issue Posting Instructions
It will help to determine why SP1 is not getting installed. Later Noel will give you further steps.
^^^^This, I'm not an expert in the field, but the other helpers are. You are having issues, they are trying to help. It's entirely up to you if you want to accept it. Windows update fails SP1 too?
No I get it I completely understand I do appreciate all your guys help, I just don't think I was making it clear about what was going on with sp1 failing at first, to clarify, I already have sp1 downloaded from MS using the offline option. And yes sp1 fails, the computer blue screens when trying to install. The last set of files contains the dump from the bsod while trying to install sp1. Again I really do appreciate all your guys help here I just want to fix this issue so I can actually use the computer that I just built, it's really annoying that I just built this computer on Saturday and I haven't even been able to use it.


My System SpecsSystem Spec
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11 Mar 2014   #32
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

If I recall, the SP1 stand-alone installer is for deploying over multiple machines and MS recommends using Windows update for a "regular" PC user.
My System SpecsSystem Spec
11 Mar 2014   #33
ddg5006

Microsoft Windows 7 64-bit 7600
 
 

Quote   Quote: Originally Posted by Britton30 View Post
If I recall, the SP1 stand-alone installer is for deploying over multiple machines and MS recommends using Windows update for a "regular" PC user.
Have you ever used wsusoffilne? It's basically a program that "acts" as windows update fiction on windows 7 except it downloads all the updates needed locally and then installs them from the computer, I've been using it for a while now and it works very well, much better than the regular windows update feature built I to windows that will constantly lockup whenever it feels like, get stuck on updates and just flat out continue searching for hours for updates that I know are here but won't show up. This is how I initially tried to install sp1 and it also failed from there. This would have been the same files that would be downloaded it if I ran the windows update utility. It still failed. But just so that I can say I tried every possible approach I will try and do it using the regular windows update utility and post back tomrrow as I am not in from of the computer at the moment.

Thank you again for all your guys help.

I will also have the results from the memtest86+ ver 5 as apparently 4.20 doesn't read haswell correctly.
My System SpecsSystem Spec
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12 Mar 2014   #34
ddg5006

Microsoft Windows 7 64-bit 7600
 
 

Ok, guys so I think we may have a lead on whats going on here, I left the ram test running overnight like you guys had suggested this time on ver 5, even though 4.20 had tested the ram clean at 16 passes, today when I got back to the machine ver 5 gave errors. Does this mean for sure that the RAM is the problem or could it still be some issue with the MOBO and that is causing the ram to give errors ?
My System SpecsSystem Spec
12 Mar 2014   #35
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote:
Does this mean for sure that the RAM is the problem or could it still be some issue with the MOBO and that is causing the ram to give errors ?
Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

testSlot1Slot2
RAM1ErrorError
RAM2GoodGood
It is a RAM, a bad RAM.

But if you have got a result like that:

testSlot1Slot2
RAM1ErrorGood
RAM2ErrorGood
It is a motherboard issue. The particular slot is bad.
My System SpecsSystem Spec
12 Mar 2014   #36
ddg5006

Microsoft Windows 7 64-bit 7600
 
 

ok testing now, although It may be tricky because this board has 4 slots and it wants 2 and 4 populated first
My System SpecsSystem Spec
12 Mar 2014   #37
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

For the purpose of the test it shouldn't matter.
My System SpecsSystem Spec
12 Mar 2014   #38
ddg5006

Microsoft Windows 7 64-bit 7600
 
 

Well I'm on pass 4 right now with the first stick in slot 2, that last errors came on pass 3 and 5, test 8. How long should I wait until I feel certian enough that his stick is ok and switch to the other stick?

So if both sticks test good then I should try and test the first stick again in slot 4 to be sure it's the board?

Update: it's on pass 6 now and still no errors, should I switch to the next stick?
My System SpecsSystem Spec
12 Mar 2014   #39
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Minimum of 8 passes per stick/slot combination. It's a hassle but should resolve if the board or RAM is bad.
My System SpecsSystem Spec
13 Mar 2014   #40
ddg5006

Microsoft Windows 7 64-bit 7600
 
 

ok so the first and second stick tested fine in dimm 2, trying out in dimm 4 just to be sure. I left the first stick in for 8 passes and the second stick in overnight for 22 passes, both tested fine.
My System SpecsSystem Spec
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 New Build, Multiple BSOD, Unknown error code




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