Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD immediately after formatting to factory state

11 Mar 2014   #1
Helpline

Windows 7 Home Basic 32bit
 
 
BSOD immediately after formatting to factory state

Hi All,

My Compaq laptop keeps restarting. I tried to format the hard drive and set it back to factory state but immediately after the operating system finishes to install, it says Windows has recovered from... and it restarts from time to time.

I have attached a dump file using the SF Diagnostic Tool.

Please help.


My System SpecsSystem Spec
.

11 Mar 2014   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Helpline View Post
Hi All,

My Compaq laptop keeps restarting. I tried to format the hard drive and set it back to factory state but immediately after the operating system finishes to install, it says Windows has recovered from... and it restarts from time to time.

I have attached a dump file using the SF Diagnostic Tool.

Please help.
Hello there!

Seems like the error might be hardware related i.e. L1 cache error or an out-dated BIOS version. Make sure you apply all the Windows update including SP1. Please run the following CPU stress test.

CPU - Stress Test Using IntelBurnTest
Hardware - Stress Test With Prime95
Intel CPU - Diagnose

Also update the BIOS to latest version. Check this article http://captaindbg.com/bug-check-0x12...-troubleshoot/ for more information on Bugcheck.

WHEA_UNCORRECTABLE_ERROR LOG:

Code:
===============================================================================
Common Platform Error Record @ 85c79024
-------------------------------------------------------------------------------
Record Id     : 01cf39d35f495d84
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/7/2014 7:03:45 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 85c790a4
Section       @ 85c7917c
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000200f31
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 85c790ec
Section       @ 85c7923c
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 31 0f 20 00 00 08 02 00 - 01 20 00 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ 85c7923c

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 85c79134
Section       @ 85c792bc
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL1_****_ERR (Proc 0 Bank 0)
  Status      : 0xf25f6000000001e5
Capt.Jack Sparrow's - BSOD Output


Code:
Debug session time: Mon Mar 10 22:09:28.053 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\031014-16863-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
System Uptime: 0 days 0:00:07.534
Probably caused by : AuthenticAMD
BugCheck 124, {0, 84eb84dc, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
Arguments: 
Arg1: 00000000, Machine Check Exception
Arg2: 84eb84dc, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Debug session time: Mon Mar 10 20:09:37.351 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\031014-17862-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
System Uptime: 0 days 0:00:06.630
Probably caused by : AuthenticAMD
BugCheck 124, {0, 85cc76f4, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
Arguments: 
Arg1: 00000000, Machine Check Exception
Arg2: 85cc76f4, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Debug session time: Mon Mar 10 20:05:24.350 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\031014-18517-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
System Uptime: 0 days 0:00:08.488
Probably caused by : AuthenticAMD
BugCheck 124, {0, 85d598fc, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
Arguments: 
Arg1: 00000000, Machine Check Exception
Arg2: 85d598fc, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Debug session time: Mon Mar 10 18:15:11.429 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\031014-20014-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
System Uptime: 0 days 0:00:06.692
Probably caused by : AuthenticAMD
BugCheck 124, {0, 85cbd024, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
Arguments: 
Arg1: 00000000, Machine Check Exception
Arg2: 85cbd024, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Debug session time: Fri Mar  7 12:33:45.134 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\030714-32775-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
System Uptime: 0 days 0:00:05.397
Probably caused by : AuthenticAMD
BugCheck 124, {0, 85c79024, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
Arguments: 
Arg1: 00000000, Machine Check Exception
Arg2: 85c79024, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Debug session time: Fri Mar  7 12:27:59.774 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\030714-36239-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
System Uptime: 0 days 0:00:06.037
Probably caused by : AuthenticAMD
BugCheck 124, {0, 85c188fc, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
Arguments: 
Arg1: 00000000, Machine Check Exception
Arg2: 85c188fc, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
THIRD PARTY DRIVER LIST (Information purpose only)

Code:
amdxata.sys        Tue May 19 23:27:35 2009 (4A12F30F)
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
My System SpecsSystem Spec
12 Mar 2014   #3
Helpline

Windows 7 Home Basic 32bit
 
 

Hi Capt Jack Sparrow!!! Wow you are really famous in BSOD circles and thank you for replying, you have done a lot to help people.

Unfortunately, my screen is turning grey or blanking out randomly but especially when I try and start anything. I have formatted the harddrive several times and reinstalled original operating system. However even after operating system is installed, on first log in the "windows has recovered ..." message comes up. I cannot even install original application software because the screen then just grey's or blanks out, neither can I do the tests.
My System SpecsSystem Spec
.


13 Mar 2014   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Helpline View Post
Hi Capt Jack Sparrow!!! Wow you are really famous in BSOD circles and thank you for replying, you have done a lot to help people.

Unfortunately, my screen is turning grey or blanking out randomly but especially when I try and start anything. I have formatted the harddrive several times and reinstalled original operating system. However even after operating system is installed, on first log in the "windows has recovered ..." message comes up. I cannot even install original application software because the screen then just grey's or blanks out, neither can I do the tests.
But without the test we can't reach to a conclusion.
My System SpecsSystem Spec
14 Mar 2014   #5
Helpline

Windows 7 Home Basic 32bit
 
 

Okay, let me try make plan.
My System SpecsSystem Spec
Reply

 BSOD immediately after formatting to factory state




Thread Tools





Similar help and support threads
Thread Forum
SFC errors immediately after Factory Install
Many, many Windows Updates were failing, so I ran SFC /scannnow and saw that there were errors that couldn't be fixed. So, I did a factory image restore to fix it. I then ran SFC again and saw that there were still errors that couldn't be fixed. I don't understand how that is possible, but I...
Performance & Maintenance
Restoring to original Factory state
When I bought my HP PC 3-4 years ago it came with Windows 7 for sure, Home Premium version I believe. Because my wife was using it as her work PC they 'upgraded' it with their version of Ultimate Windows as well as other modifications as well to allow her to connect to their cloud and operate on...
Backup and Restore
Restoring my laptop to original factory state.
I have an ASUS laptop that has started running slow even tho I have run cleaners and virus scans etc. I don't have anything on there that I am concerned about losing. (Pictures, downloads etc.) I have decided I want to wipe the computer clean except for the Windows 7 operating system. I have burned...
Installation & Setup
My screen blacks and immediately turns to normal state
Hi everyone, I have Windows 7 32-bit machine with 2.4 GHZ, 2 GB for RAM and geforce 6150se nforce 430 (Microsoft ....). The problem is that every so often my screen blacks, it means all the screen blacks (for a second or less) and immediately turns to normal state, that is, to my background...
General Discussion
How do i restore my computer to its original factory state?
I have recently gotten a huge amount of virus threats detected on my computer and the only way i can get rid of them is to do a complete system restore to its original factory state as to when i bought it. I have no recovery cds or dvds that came with the computer. I have already tried doing a...
Backup and Restore
Will it return back to factory state?
I am planning to upgrade my windows 7 home premium 64 bits to windows 7 ultimate 64 bit. Here is my question. After upgrading to windows 7 ultimate, can i return my laptop back to it's factory state (windows 7 home premium 64 bits) with the recovery dvds i made after buying the laptop?
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ฉ Designer Media Ltd

All times are GMT -5. The time now is 13:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App