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Windows 7: Sign In; BAM! BSOD :O


13 Mar 2014   #1

windows 7 professional x32
 
 
Sign In; BAM! BSOD :O

So I have a teacher whom is having problems she gets a BSOD when she load in. It happen to me only a short few minutes after loading in as a teacher. Each BSOD was different and not the same. I have ran Diagnostic Collector and wanted to see what you all thought is happening?
Thanks
Z



Attached Files
File Type: zip SF_13-03-2014.zip (1.11 MB, 2 views)
My System SpecsSystem Spec
.

13 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Hi there,

Only one of the dumps had any info,

Code:
Unable to load image \??\C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Definitions\BASHDefs\20140304.011\BHDrvx86.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx86.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx86.sys
 BHDrvx86+0x6b78f
Driver Reference Table - BHDrvx86.sys

Code:
start    end        module name
9a42c000 9a53b000   BHDrvx86 T (no symbols)           
    Loaded symbol image file: BHDrvx86.sys
    Image path: \??\C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Definitions\BASHDefs\20140304.011\BHDrvx86.sys
    Image name: BHDrvx86.sys
    Timestamp:        Thu Dec 05 13:09:55 2013 (52A0EBA3)
    CheckSum:         0011A20A
    ImageSize:        0010F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can see if there is an update for Norton, or uninstall it and install Microsoft Security Essentials which we know does not cause BSOD's.
My System SpecsSystem Spec
14 Mar 2014   #3

windows 7 professional x32
 
 

Quote   Quote: Originally Posted by derekimo View Post
Hi there,

Only one of the dumps had any info,

Code:
Unable to load image \??\C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Definitions\BASHDefs\20140304.011\BHDrvx86.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx86.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx86.sys
 BHDrvx86+0x6b78f
Driver Reference Table - BHDrvx86.sys

Code:
start    end        module name
9a42c000 9a53b000   BHDrvx86 T (no symbols)           
    Loaded symbol image file: BHDrvx86.sys
    Image path: \??\C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Definitions\BASHDefs\20140304.011\BHDrvx86.sys
    Image name: BHDrvx86.sys
    Timestamp:        Thu Dec 05 13:09:55 2013 (52A0EBA3)
    CheckSum:         0011A20A
    ImageSize:        0010F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can see if there is an update for Norton, or uninstall it and install Microsoft Security Essentials which we know does not cause BSOD's.
Thanks a bunch for the speeding help!
My System SpecsSystem Spec
.


Reply

 Sign In; BAM! BSOD :O




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