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Windows 7: Slowdowns, crashes, BSODs

18 Mar 2014   #11
Narf the Mouse

Windows 7 Ultimate x64
 
 

AVG reported a few problems, which is cleared.
Malwarebytes Anti-malware reported no problems.

Proceeding with firmware update.


My System SpecsSystem Spec
.
18 Mar 2014   #12
Narf the Mouse

Windows 7 Ultimate x64
 
 

Apologies for the lack of deadline update; the plan is to leave it on overnight, so expect a report in 24-36 hours (depending on possible crash(es)).
My System SpecsSystem Spec
19 Mar 2014   #13
Narf the Mouse

Windows 7 Ultimate x64
 
 

Ok, so finding the Memory.DMP file in %SystemRoot% works a lot better if I show protected operating files. D'oh. It's now transferring; should be available in 35-50 minutes.

I take it the entire 947 MB file is not needed, and the program referred to will extract the stuff that actually says what caused the crash?

I'm on a borrowed computer, currently.

Oh, and Firmware update: It already had the latest firmware, but I re-updated it to make sure. So, virus-scan, malware scan and firmware update done. The slowdowns/crashes still occur; possibly hasn't been enough time for a BSOD, yet.
My System SpecsSystem Spec
.

19 Mar 2014   #14
Narf the Mouse

Windows 7 Ultimate x64
 
 

And the Designer Media Log Collection file it created from my computer.
My System SpecsSystem Spec
20 Mar 2014   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Post screenshots of both the HDD and SSD using CrystalDiskInfo - Software - Crystal Dew World

Uninstall MagicDisc.

Re-seat the sata and power cables.
If possible, change the SATA cables, and apply them to other unused ports to the motherboard.



Let us know for any further issue.
My System SpecsSystem Spec
20 Mar 2014   #16
Narf the Mouse

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Post screenshots of both the HDD and SSD using CrystalDiskInfo - Software - Crystal Dew World

Uninstall MagicDisc.

Re-seat the sata and power cables.
If possible, change the SATA cables, and apply them to other unused ports to the motherboard.



Let us know for any further issue.
Both rate as good, and between your post and something that I noticed plugging the SSD in, I believe the problem has been found. The problem itself is why I don't want to plug it back in again...

Ah. Checking "Is MagicDisc safe" on Google sure gets some alarming reviews.

...Namely, the power and data plug-ins on the SSD wiggle if you put a little bit of pressure on them.

I'll be taking it into the shop I bought it from for either warranty replacement, or if it's out of warranty or out of stock, hopefully some solder and glue. (They do repairs as well as sales)

If not, some shop in the area should be able to solder and glue it.

Pending no further problems in the immediate future after that, I think we can call this one solved.

Thanks.
My System SpecsSystem Spec
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 Slowdowns, crashes, BSODs




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