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Windows 7: BSOD while playing diablo 3

13 Mar 2014   #1
chee006

Windows 7 64 bit
 
 
BSOD while playing diablo 3

I have been playing diablo on and off for a few days and have put in around more than 5 hours. This is my first crashed after 2 months of a fresh reinstalled of windows. hope this is just once in a while. I gonna report this anyway just to see what could ahve been the problem so I can rectify before it's too late. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF6FB40120010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002E675E1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031414-19749-01.dmp
C:\Users\Max Chee\AppData\Local\Temp\WER-52665-0.sysdata.xml


My System SpecsSystem Spec
.

13 Mar 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

Looks like it doesn't like that new Nvidia driver,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x89ef20
Code:
start             end                 module name
fffff880`0f044000 fffff880`0fc9c000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 04 03:07:52 2014 (5315B408)
    CheckSum:         00C20523
    ImageSize:        00C58000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can try a clean install of a previous driver or the new one,

Do a clean install of the display driver.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Install the driver again. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

My System SpecsSystem Spec
Reply

 BSOD while playing diablo 3




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