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Windows 7: BSOD's While Exiting Game, Exiting Chrome


13 Mar 2014   #1

Windows 7 Home Premium 64bit
 
 
BSOD's While Exiting Game, Exiting Chrome

I have recently gotten three BSODs, one was from exiting to desktop from Far Cry 3, (the 3/12 10:26 pm) the other was when the computer was afk and not being used (3/13 6:36 PM) and 3/13 10:26pm from exiting Google Chrome.

Dump file uploaded. Please help, I really need to get rid of this, :l
I have updated my graphics drivers fully right after the AFK bsod and it still did the next bsod.

Heres a speccy link of my components
http://pastebin.com/GKXfaqFt



Attached Files
File Type: zip SF_13-03-2014.zip (427.8 KB, 2 views)
My System SpecsSystem Spec
.

15 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Avira contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Install all windows updates including Service Pack One: Learn how to install Windows 7 Service Pack 1 (SP1)

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Run Disk Check on your Hard Drive(s): Disk Check

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

rtwlanu.sys Tue Sep 6 12:38:48 2011 (4E65BFF8)
Realtek RTLxxxxx Wireless USB 2.0 Adapter
Driver Reference Table - rtwlanu.sys

ElbyCDIO.sys Mon Mar 4 15:21:51 2013 (513467AF)
CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
Driver Reference Table - ElbyCDIO.sys

BSOD DUMP OUTPUT:
Code:
Debug session time: Fri Mar 14 08:26:44.406 2014 (UTC + 6:00)
Missing Windows 7 Service Pack 1
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 0 days 2:42:18.952
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
BugCheck 3B, {c0000005, fffff96000124283, fffff880023c2060, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000124283, Address of the instruction which caused the bugcheck
Arg3: fffff880023c2060, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!HmgLockEx+a3
BiosVersion = 2101
BiosReleaseDate = 10/11/2013
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Fri Mar 14 05:28:34.879 2014 (UTC + 6:00)
Missing Windows 7 Service Pack 1
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 0 days 0:51:24.424
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by : usbhub.sys
BugCheck 9F, {3, fffffa8008111060, fffff80003fa7518, fffffa80080a87d0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8008111060, Physical Device Object of the stack
Arg3: fffff80003fa7518, nt!TRIAGE_9F_POWER on Windows 7, otherwise the Functional Device Object of the stack
Arg4: fffffa80080a87d0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_rtwlanu_IMAGE_usbhub.sys
BiosVersion = 2101
BiosReleaseDate = 10/11/2013
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Fri Mar 14 04:36:39.212 2014 (UTC + 6:00)
Missing Windows 7 Service Pack 1
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 0 days 20:10:02.757
Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )
BugCheck 3B, {c0000005, fffff80002a4701e, fffff8800882be20, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002a4701e, Address of the instruction which caused the bugcheck
Arg3: fffff8800882be20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  SaintsRowTheTh
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
BiosVersion = 2101
BiosReleaseDate = 10/11/2013
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Thu Mar 13 08:26:06.732 2014 (UTC + 6:00)
Missing Windows 7 Service Pack 1
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 1 days 7:25:20.267
Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )
BugCheck 3B, {c0000005, fffff80002a4101e, fffff8800b766e20, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002a4101e, Address of the instruction which caused the bugcheck
Arg3: fffff8800b766e20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  farcry3.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
BiosVersion = 2101
BiosReleaseDate = 10/11/2013
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Keep us posted.
My System SpecsSystem Spec
17 Mar 2014   #3

Windows 7 Home Premium 64bit
 
 
Reply

My hard drive seemed to pass all the tests with the SeaGate tool.
Hard drive test with CrystalDiskInfo:
PASTEBIN : http://pastebin.com/ChCbMNc6
Pictures :



Uninstalled Avira, and I'm yet to have a BSOD now. Haven't had one for awhile.
Installed the Realtek driver update, didn't update my VirtualCloneDrive one because it was already in date and I had recently installed in a few days ago.

Kaspersky antirootkit utility showed up with nothing. http://gyazo.com/0171e833a299ebea7292b94828c3d8e7

Just ran the check with sfc/scannow, and this was the result.

The CBS.log link : https://www.dropbox.com/s/7qggz4rjzwsyw8w/CBS.log
My System SpecsSystem Spec
.


18 Mar 2014   #4

Windows 7 Home Premium 64bit
 
 

Bumping to update. Disk Check before Windows went fine.

I'm considering honestly to just re-install Windows. It feels like a good decision.
My System SpecsSystem Spec
18 Mar 2014   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by Ipwnedx View Post
Bumping to update. Disk Check before Windows went fine.

I'm considering honestly to just re-install Windows. It feels like a good decision.
Well go ahead.
My System SpecsSystem Spec
Reply

 BSOD's While Exiting Game, Exiting Chrome




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