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Windows 7: BSOD with no apparent trigger activity 0x0000007a


15 Mar 2014   #1

Windows 7 Home Premium 64 Bit
 
 
BSOD with no apparent trigger activity 0x0000007a

I have an Acer Aspire 7560 with an AMD A6-3420M APU with a Radeon HD Graphics 1.50 GHz, I use this notebook mostly for accessing other computers on my network via a wireless bridge. I also do some work directly on this pc using Windows Office and IE 11. Just recently, within the last couple of weeks, I started receiving very infrequent and random BSOD's, 2 or 3 so far. There does not seem to be anything specific that I can point to that is preceding this failure. I did not make any changes to this computer or install any new software or hardware. I have ran a deep scan with Vipre and ran TrendMicro's Housecall both with nothing bad found. I have also ran ChkDsk in restart mode and it turned up no hard drive issues.

I have not taken the covers off to check plugs, jacks etc. to see if we may be looking at nothing more than a loose connection, while I have built several pc's over the years, I have never had any of my notebooks open.

I followed the instructions and attached my DM Log Collector log and hope that someone here can point me in the right direction.

Thank you in advance for your help.
Bob Tompkins



Attached Files
File Type: zip debug-BOBT-PC-Sat_03_15_2014_141748_53.zip (37.8 KB, 3 views)
My System SpecsSystem Spec
.

16 Mar 2014   #2

Windows 7 Home Premium 64 Bit
 
 

Its happening more frequently now, 3 times today so far.
My System SpecsSystem Spec
16 Mar 2014   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the icon below



2. Run it by double-clicking the icon, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.



Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fb80000000, ffffffffc0000185, 64c23880, fffff70000000000}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
In the meantime, please do the following:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
.


17 Mar 2014   #4

Windows 7 Home Premium 64 Bit
 
 

Thanks Golden, new log attached.


Attached Files
File Type: zip debug-BOBT-PC-Mon_03_17_2014_191413_07.zip (1.58 MB, 2 views)
My System SpecsSystem Spec
18 Mar 2014   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Please run SeaTools as recommended
My System SpecsSystem Spec
18 Mar 2014   #6

Windows 7 Home Premium 64 Bit
 
 

I will run the SeaTools as recommended, it will be later in the week, thank you.
My System SpecsSystem Spec
Reply

 BSOD with no apparent trigger activity 0x0000007a




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