BSOD with no apparent trigger activity 0x0000007a


  1. Posts : 4
    Windows 7 Home Premium 64 Bit
       #1

    BSOD with no apparent trigger activity 0x0000007a


    I have an Acer Aspire 7560 with an AMD A6-3420M APU with a Radeon HD Graphics 1.50 GHz, I use this notebook mostly for accessing other computers on my network via a wireless bridge. I also do some work directly on this pc using Windows Office and IE 11. Just recently, within the last couple of weeks, I started receiving very infrequent and random BSOD's, 2 or 3 so far. There does not seem to be anything specific that I can point to that is preceding this failure. I did not make any changes to this computer or install any new software or hardware. I have ran a deep scan with Vipre and ran TrendMicro's Housecall both with nothing bad found. I have also ran ChkDsk in restart mode and it turned up no hard drive issues.

    I have not taken the covers off to check plugs, jacks etc. to see if we may be looking at nothing more than a loose connection, while I have built several pc's over the years, I have never had any of my notebooks open.

    I followed the instructions and attached my DM Log Collector log and hope that someone here can point me in the right direction.

    Thank you in advance for your help.
    Bob Tompkins
    Last edited by bobt57; 15 Mar 2014 at 18:37.
      My Computer


  2. Posts : 4
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #2

    Its happening more frequently now, 3 times today so far.
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the icon below



    2. Run it by double-clicking the icon, and follow the prompts.
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.



    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7A, {fffff6fb80000000, ffffffffc0000185, 64c23880, fffff70000000000}
    
    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    In the meantime, please do the following:
    SeaTools for DOS and Windows - How to Use
      My Computer


  4. Posts : 4
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #4

    Thanks Golden, new log attached.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Please run SeaTools as recommended
      My Computer


  6. Posts : 4
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #6

    I will run the SeaTools as recommended, it will be later in the week, thank you.
      My Computer


 

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