|16 Mar 2014||#1|
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BSOD when putting Dell Inspiron 5432 into sleep or hibernate
I bought my Dell Inspiron 5432 Laptop one year back. From last 3-4 months I started getting blue screen while putting my laptop to sleep or hibernate. I have updated all the drivers of my computer. I even ran PC diagnostic from Dell website. I am using MS security essentials as anti-virus application
PFA the screenshot of the error.
The error message will be "Driver_power_state_failure"
I am also attaching the minidumps.
It is really frustrating to have this problem with a machine so any help is really appreciated.
|My System Specs|
|16 Mar 2014||#3|
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The Driver_power_state_failure, stop 0x9F BSOD is caused by Dell Extensible Wireless LAN device driver (c:\windows\system32\drivers\athrx.sys).
Irp is active with 5 stacks 3 is current (= 0xfffffa8006fb38b0) No Mdl: No System Buffer: Thread 00000000: Irp stack trace. cmd flg cl Device File Completion-Context [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 >[ 16, 2] 0 0 fffffa800f888050 00000000 00000000-00000000 Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for athrx.sys *** ERROR: Module load completed but symbols could not be loaded for athrx.sys \Driver\athr Args: 00015500 00000000 00000005 00000003 [ 16, 2] 0 e1 fffffa800f914c70 00000000 fffff80002f1d200-fffffa801059ee10 Success Error Cancel pending \Driver\vwifibus nt!PopSystemIrpCompletion Args: 00015500 00000000 00000005 00000003 [ 0, 0] 0 0 00000000 00000000 00000000-fffffa801059ee10 Args: 00000000 00000000 00000000 00000000
About the thermal event: Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
|My System Specs|
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