Kernel-Power Event ID41 (Task63) while gaming

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  1. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
       #1

    Kernel-Power Event ID41 (Task63) while gaming


    Hello

    I read many threads regarding this issue, but it seems it is really difficult to narrow down the actual problem. Well, since I started playing Dota2 about 6 months ago, my PC randomly freezes for like 2 seconds and then shuts down. I am running the game on its lowest configuration possible, but I still come across this critical error every now and then. When I open the Event Viewer, It shows this Kernel-Power Event ID41. Details of the last one are as follows:

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    - EventData

    BugcheckCode 0

    BugcheckParameter1 0x0

    BugcheckParameter2 0x0

    BugcheckParameter3 0x0

    BugcheckParameter4 0x0

    SleepInProgress false

    PowerButtonTimestamp 0



    My specs are detailed on my profile, I believe.
    Just ask me if you need any further info. I am looking foward to replies
    Notify me if I did anything wrong, as I am new here.
      My Computer

  2.    #2

    I would try updating your graphics driver version to the latest recommended/certified version. You have a lot of graphics driver related issues, and because it's only happening on games it isn't surprising. I would remove all your current Nvidia drivers via control panel, then install the latest version.
      My Computer


  3. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    Hello Thedoctor44

    Thanks for your reply. I followed your suggestion and, even though I already had the lastest graphics driver version installed (Nvidia 335.23), I uninstalled ALL Nvidia contents via control panel and re-installed the lastest version (clean installation - deleting old profiles) so no old files left I belive. Well, turns out it didn't work out, I entered Dota2 and my pc restarted before the match even started.

    Some other information I think may help those willing to further assist me: I read on other thread that antivirus may influence in some way, I have both MSE and Spybot anti malware; One other important thing is that since I bought my PC (3 years ago) I disabled windows updates, so I never updated it.
      My Computer


  4. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #4

    Bump, since no answer in almost 2 days

    One thing I wanted to clarify = aside from the mentioned game, I also play Path of Exile and sometimes the same kind of error occurs, but not so often ... maybe bacause this game is not as "heavy" as dota2. So I believe it is pretty much triggered but anything that demands too much of my pc. It generally happens after an entire mach or two (about 1 hour gameplay for the first error), and when playing PoE it happens like once or twice a week. This led me to think its overheat, since my PC is a laptop and cooling is not as efficient as a desktop I believe, but the freezing/restart sometimes occurs when I'm just about to start a match ! which means that there wasn't enough time to my pc get so hot, that's why I think it is something else ... well, hopefully all this info helps to get to the problem.

    edit: in the meantime, I upgraded windows, no results whatsoever
      My Computer

  5.    #5

    I would try running furmark stress test.

    Video Card - Stress Test with Furmark
      My Computer


  6. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #6

    Hello again Thedoctor44


    Today I had some time and did the furmark stress test, following the instructions of the link you posted.
    I was able to run the test for about 12~13 min, and the temperature went from 42ºC to 90ºC (107~194 ºF) but I decided to interrupt the test because I got the felling I was noticing a light smell of burning from the cooling vents, so i clicked "x" to exit that screen. No artifacts appeared on screen. If it helps, it passed through 2200+ frames at a 3FPS rate. The temperature was stable at 90ºC for the last 5 min or so.
    Should I do the test again ? I believe i could do the entire test and the temperature wouldn't go up much more, I just wanted to be very cautious to prevent any damage from the test.
      My Computer

  7.    #7

    hmm 90C is hot. Furmark isn't fail safe so I wouldn't bother anymore. If it was hardware related it would've BSODed. Are there any more dump files since we last talked? I will take a look.
      My Computer


  8. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #8

    I did the DM log collector once more and attached it. Is that what you meant?
    I actually never got a BSOD, my pc simply freezes for 2 seconds and shuts down afterwards.
      My Computer

  9.    #9

    Driver verifier would come in very useful then. Please enable it following these instructions and post back the results.

    Driver Verifier - Enable and Disable
      My Computer


  10. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #10

    OK. I will report back in 24 hours as suggested. Thanks for your help so far.
      My Computer


 
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