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Windows 7: BSOD Locale ID:1033 - BCCode: 4a - Win7 Ultimate 64-bit

17 Mar 2014   #1

Windows 7 Ultimate 64-bit
 
 
BSOD Locale ID:1033 - BCCode: 4a - Win7 Ultimate 64-bit

First BSOD since purchasing this used ASUS K54C (X54C) laptop over two weeks ago. OS screen access was locked by me overnight and there was no immediate\direct activity going on by any user. Discovered BSOD message when logging back on this morning.

Sorry .... Error in title: THIS machine in Windows 7 Home Premium 64-bit.




Attached Files
File Type: zip Debug_USER-PC-Mon_03_17_2014_155223_73.zip (268.4 KB, 2 views)
My System SpecsSystem Spec
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17 Mar 2014   #2

 

It appears that the bugcheck you have is caused by an IRQL not lowering to low-level (or passive mode) when the processor returns to user-mode thread scheduling. It points to vsserv.exe which is a program called Bitdefender. I would highly recommend uninstalling Bitdefender and installing another antivirus like Microsoft security essentials or avast antivirus.
My System SpecsSystem Spec
17 Mar 2014   #3

Windows 7 Ultimate 64-bit
 
 
MSE to replace BitDefender

Thanks so much! I'll give that a whirl and start a new post if BSOD occurs with MSE.
My System SpecsSystem Spec
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 BSOD Locale ID:1033 - BCCode: 4a - Win7 Ultimate 64-bit




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